Event Manager in London

The Event Manager will work in a Hybrid capacity (office days in the London HQ, with travel to venues and on-site attendance required for build, show days, and breakdown).

At Questex, you can make an impact by helping suppliers and buyers connect more efficiently and effectively. Questex is a leading global events, media, and business information company, yet we are still a place where your voice is heard, and your ideas are appreciated.

We are seeking an Event Manager who plays a critical role in owning the end-to-end operational and logistical delivery of one or more B2B trade shows and exhibitions across our portfolio, working closely with sales, marketing, and content teams, and reporting to the Event Director.

As our Event Manager you’ll support Questex's success by:

• Acting as the central point of accountability for the show — the person who knows the full picture across sales, marketing, content, and operations.
• Owning the event's critical path/master timeline and holding all internal teams and external suppliers accountable to it.
• Managing the show P&L in partnership with finance, tracking costs against budget and flagging risks early.
• Presenting event status, risks, and results to senior stakeholders (Event Director, Portfolio Director, and occasionally board-level for flagship events).
• Negotiating and managing the venue contract, including space allocation, rigging, catering, security, and cleaning.
• Appointing and managing the official contractor(s) for shell scheme, signage, carpet, and AV.
• Managing floor plan development with the sales team, resolving space conflicts and sightline/access issues.
• Ensuring all suppliers meet health & safety, insurance, and compliance requirements.

Exhibitor & Sponsor Experience:

• Owning the exhibitor manual/service kit and exhibitor communications plan.
• Managing exhibitor queries around stand build, deliveries, badges, and onsite logistics.
• Delivering sponsorship activations to spec, working with sponsors and internal sales teams.
• Managing the exhibitor satisfaction survey and rebooking/renewal support post-show.

Onsite Delivery:

• Leading the operations team through build-up, live days, and breakdown.
• Running daily onsite briefings with venue, security, contractors, and internal teams.
• Being the escalation point for onsite issues — exhibitor disputes, venue problems, safety incidents.
• Managing temporary/freelance staff (registration, ushers, stewards).

Post-Event:

• Running the post-show debrief with all stakeholders and producing a formal wash-up report.
• Reconciling the budget against actuals and managing supplier invoice queries/disputes.
• Capturing lessons learned and feeding them into the next edition's planning cycle.

What we will love about your background:

• 3–6+ years' experience in event/exhibition operations at a trade show organizer, venue, or agency.
• A track record of managing shows end-to-end, not just individual workstreams.
• Strong commercial acumen — comfortable owning a budget and explaining variances.
• Confident negotiation skills with venues and contractors.
• Calm, decisive, and hands-on under pressure during live event days.

Your Experience and Education include:

• Willingness to travel and work non-standard hours around show dates (often including some evening/weekend work during build/breakdown).
• Familiarity with event management/registration platforms (e.g., a badging system) and floor plan software.
• Strong written and verbal communication skills.

Who you are as a Team Member:

• You proactively seek to adopt and implement diversity into your work, including valuing diverse backgrounds, experiences and thinking.
• You also embrace creating and nurturing a culture of diversity, inclusion, and belonging.
• Exceptional communication skills, both written and verbal.
• Strong team player and ability to work well with others.

Why Apply?

Helping people live longer and live better by focusing on the Experience Economy. We connect buyers and sellers. We deliver superior results and provide world-class experiences.

OUR CULTURE

At Questex, we listen to each other and to our customers. And we have fun in a fast-paced, vibrant and supportive environment. We're big on ideas, not on rigid processes, rules or org charts. We know that life can be unpredictable, so we're flexible and adaptable to change. Our mission is to create inclusive experiences and opportunities for all, empowering individuals and communities, ensuring that everyone can see themselves represented in our offices, virtual spaces and our work.

YOUR INITIATIVE

At Questex, you will join a fast-growing company of bright and ambitious but easygoing people from a diversity of professions, experiences and backgrounds. We encourage innovative thinking and action.

OUR REWARDS/WHAT WE OFFER

Questex celebrates the contributions of every member of our team by providing a dynamic and caring work environment, competitive benefits package designed to ensure our employees' physical and mental health are top priority. The expected base salary for this position ranges from £40,000- £45,000.

Online Educational Learning Library of over 16,000 courses for employees to enhance and develop their skills. FitOnHealth, access to a leading digital wellness platform. Mission-driven culture with an enthusiastic, professional team. Work-Life Balance and Flexible Work Schedule.

DEI Mission

Our mission is to create inclusive experiences and opportunities for all, empowering individuals and communities, and ensuring everyone can see themselves represented in our offices, virtual spaces, and work.

Please note Questex is unable to provide visa sponsorship. Candidates must be authorized to work in the UK without sponsorship now or in the future. Questex is an Equal Opportunities Employer. We are committed to creating an inclusive workplace and welcome applications from all qualified candidates regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation, or any other characteristic protected by applicable law.