At a Glance
- Tasks: Support Key Account Managers and manage SaaS contract renewals.
- Company: Join a dynamic team in the SaaS industry, driving innovation and customer success.
- Benefits: Enjoy flexible working options and a collaborative work culture.
- Why this job: Gain valuable experience in sales administration while making an impact on client relationships.
- Qualifications: Bachelor’s degree or equivalent; previous admin support experience is a plus.
- Other info: Fluency in English required; knowledge of Salesforce is advantageous.
The predicted salary is between 30000 - 42000 £ per year.
Position Overview
- Provide support to Key Account Managers in the dedicated area.
- Liaise with the sales department to allow an efficient process to acknowledge the new signed contracts, renewals, etc.
Principal Duties & Responsibilities
- Opening and extending the accesses for the customers or prospects.
- Assist the sales team in managing daily administrative tasks such as coordination of software contract renewals in Salesforce.
- Manage SaaS contract renewals for a portfolio of clients.
- Monitor and track sales data to prepare reports to help with account management.
- Respond promptly and professionally to customer inquiries and provide product information and assistance, as needed.
- Maintain accurate and up-to-date records of sales activities and interactions in our CRM system.
- Review sales documents to identify specific clauses, such as financial conditions.
- Monitoring, analysis, and document management: managing the filing and archiving process.
Skills & Competencies
- Strong organizational skills and attention to detail.
- Ability to work effectively in a team and communicate clearly.
- Good command of office tools and CRM systems (Salesforce is a plus).
- Fluency in English; other languages are an asset.
Qualifications
- Bachelor’s degree or equivalent in Administration, Business, or related field.
- Previous experience in administrative support, sales administration, or SaaS environment is a plus.
Candidature
Par mail: tunisie.recrutements@questel.com
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SaaS Sales Administration Support Advisor employer: Questel
Contact Detail:
Questel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SaaS Sales Administration Support Advisor
✨Tip Number 1
Familiarise yourself with Salesforce, as it's a key tool for this role. Consider taking an online course or tutorial to boost your confidence and demonstrate your commitment to mastering the software.
✨Tip Number 2
Brush up on your organisational skills by creating a mock project that requires managing multiple tasks. This will help you showcase your ability to handle administrative duties effectively during interviews.
✨Tip Number 3
Practice your communication skills by engaging in role-play scenarios where you respond to customer inquiries. This will prepare you for the professional interactions expected in the role.
✨Tip Number 4
Stay updated on SaaS trends and best practices. Being knowledgeable about the industry will not only impress your interviewers but also show your genuine interest in the field.
We think you need these skills to ace SaaS Sales Administration Support Advisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and required skills. Tailor your application to highlight how your experience aligns with the role of a SaaS Sales Administration Support Advisor.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in administrative support or sales administration, particularly in a SaaS environment. Use specific examples to demonstrate your organisational skills and attention to detail.
Showcase Your Skills: Make sure to mention your proficiency with office tools and CRM systems, especially Salesforce. If you have experience managing sales data or preparing reports, include that as well to strengthen your application.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are a great fit for the position. Address how you can contribute to the sales team and improve processes based on your skills and experiences.
How to prepare for a job interview at Questel
✨Showcase Your Organisational Skills
As a SaaS Sales Administration Support Advisor, strong organisational skills are crucial. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or projects simultaneously.
✨Familiarise Yourself with Salesforce
Since the role involves managing contract renewals in Salesforce, it’s beneficial to have a good understanding of this CRM system. If you have experience with Salesforce, be ready to share how you've used it effectively in previous roles.
✨Demonstrate Teamwork and Communication
This position requires effective collaboration with the sales team. Think of instances where you worked as part of a team to achieve a goal, and be ready to explain how you communicated clearly and contributed to the team's success.
✨Prepare for Customer Interaction Scenarios
You’ll need to respond to customer inquiries professionally. Prepare for potential questions about how you would handle difficult customer situations or provide product information, showcasing your problem-solving skills and customer service approach.