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- Tasks: Onboard new customers and support existing ones with their IP portfolios.
- Company: Join a leading firm in intellectual property management.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Why this job: Be a key player in helping clients navigate their intellectual property needs.
- Qualifications: Strong communication skills and attention to detail required.
- Other info: Dynamic team environment with plenty of learning opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Responsible for onboarding new customers’ full IP portfolio and reboarding existing customers prior to using the Connect interface or after migrating to a new IPMS. Provides support to other operational teams by updating data in the PAVIS database.
Principal Duties
Onboarding Specialist – Intellectual Property employer: Questel
Contact Detail:
Questel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onboarding Specialist – Intellectual Property
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the IP field. They can give you insider info on the company culture and maybe even put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of IP portfolios and customer onboarding processes. We want you to shine when discussing how you can help new customers navigate their IP journey!
✨Tip Number 3
Showcase your problem-solving skills! Think of examples where you've successfully supported teams or updated databases. This will demonstrate your ability to handle the operational side of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Onboarding Specialist – Intellectual Property
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Onboarding Specialist role. Highlight your experience with onboarding processes and any relevant knowledge of intellectual property. We want to see how you can bring value to our team!
Showcase Your Skills: Don’t forget to mention your skills in data management and customer support. We’re looking for someone who can handle the PAVIS database like a pro, so let us know about your tech-savvy side!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Questel
✨Know Your IP Basics
Make sure you brush up on your intellectual property knowledge. Understand the different types of IP and how they relate to customer onboarding. This will show that you're not just familiar with the terminology but also understand the nuances of the field.
✨Familiarise Yourself with PAVIS
Since you'll be updating data in the PAVIS database, it’s crucial to have a basic understanding of how it works. If possible, try to get some hands-on experience or watch tutorials online. This will demonstrate your proactive approach and readiness to dive into the role.
✨Prepare for Customer Scenarios
Think about potential scenarios you might face when onboarding new customers or reboarding existing ones. Prepare examples from your past experiences where you successfully managed similar situations. This will help you articulate your problem-solving skills during the interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company's onboarding process and how they measure success. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.
