Unit Supervisor Purpose of the role To support the Unit Manager in the effective and efficient delivery of Civil Parking Enforcement services, including Penalty Charge Notices (PCNs), residents parking permits, camera enforcement and associated debt recovery processes. Key Responsibilities of Unit Supervisor * Supervise and manage the day-to-day work of the Notice Processing Unit, allocating workloads and ensuring legislative, service and performance deadlines are met. * Support and deputise for the Team Manager, including staff management, training, development, performance management, budgets and work programmes. * Oversee the processing of PCNs, residents permits and camera enforcement, including debt recovery, appeals, complex cases and compliance with relevant legislation. * Provide specialist advice and manage complex cases, including investigations, correspondence, adjudication appeals, Court hearings and queries from customers, Members and stakeholders. * Monitor and improve service performance, developing policies and procedures, maintaining systems, producing reports and identifying opportunities for continuous improvement. Key skills and experience of Unit Supervisor * Experience of supervising or managing a team in a busy administrative or enforcement environment. * knowledge of Civil Parking Enforcement, PCNs, permits, appeals and relevant legislation is desirable * Excelle...
Unit Supervisor employer: Questech Recruitment Ltd
Questech Recruitment is an excellent employer for CNC Machinists, offering a supportive work culture that values precision and skill in the heart of Bradford, West Yorkshire. With flexible shift options and competitive pay, employees benefit from a commitment to professional growth and development within the thriving Mechanical & Engineering sector. Join a team where your expertise is recognised and rewarded, and where you can contribute to high-quality manufacturing in a dynamic environment.
