At a Glance
- Tasks: Be the go-to person for customers, ensuring smooth service from booking to completion.
- Company: Join a busy service department in a dynamic automotive environment.
- Benefits: Enjoy a competitive salary, quarterly bonuses, and 25 days annual leave.
- Other info: Work Monday to Friday with alternate Saturdays, offering great work-life balance.
- Why this job: Make a real difference by providing excellent customer service every day.
- Qualifications: Experience in automotive or service environments with strong admin skills.
The predicted salary is between 30300 - 30300 £ per year.
Salary: 30,300 per annum + quarterly bonus
Hours:
- Monday to Friday: 8:00am 5:00pm
- Alternate Saturdays: 8:00am 12:00pm
Holiday Entitlement:
- 25 days annual leave plus Bank Holidays
The Role
We are looking for a professional and organised Service Advisor to join a busy service department. This is a customer-facing position where you will act as the key point of contact between customers and the workshop team, ensuring a smooth and efficient service experience from booking through to completion.
Key Responsibilities
- Booking vehicles into the workshop and scheduling service appointments
- Raising and processing job cards accurately
- Updating customers on vehicle progress and repair status
- Handling customer enquiries both over the phone and in person
- Producing invoices and ensuring all documentation is completed correctly
- Assisting with payroll/wages administration where required
- Providing excellent customer service at all times
- Liaising with technicians and workshop staff to ensure work is completed efficiently
- Maintaining accurate records using internal computer systems
About You
The ideal candidate will have previous experience within an automotive, commercial vehicle, or similar service environment and be confident managing a variety of administrative and customer service tasks.
Essential Skills
Service Advisor employer: Questech Recruitment Ltd
Join a dynamic team as a Service Advisor in a thriving service department, where your organisational skills and customer service expertise will be valued. With a competitive salary, generous holiday entitlement, and a supportive work culture that prioritises employee growth, this role offers a rewarding opportunity to make a real impact in the automotive industry. Enjoy a balanced work-life schedule with Monday to Friday hours and alternate Saturdays, all while being part of a company that fosters collaboration and excellence.
