Quality Manager in Birmingham

Our client is a successful and well-established manufacturer. They are currently recruiting for a Quality Assurance Manager / QA Manager to join their team. They are currently building a pathway towards achieving IATF16949 certification within the next three years. As the Quality Manager, you\’ll take a leading role in this transformative mission, driving improvements and ensuring that the company consistently exceeds expectations.

As the Quality Manager, youll be the driving force behind quality improvements, working closely with the management team to revolutionise operations and instill excellence across the board. You will take charge of the QA department, mentor your team, and make a lasting impression on the company culture. This is a great opportunity to be part of a business that embraces Lean principles, continuous improvement, and cutting-edge practices.

PLEASE ONLY APPLY FOR THIS ROLE IF YOU MEET THE FOLLOWING CRITERIA:

• Proven experience in a senior Quality role within a manufacturing / production environment.
• You have a passion for delivering unparalleled customer service and impeccable standards of quality.
• Exceptional leadership skills, with the ability to inspire and influence at all levels.
• A relentless drive for continuous improvement, complemented by a positive attitude toward Lean methodologies.

Key Responsibilities:

• Champion the reduction of waste and continuous improvement through monitoring, reporting, and instigating corrective actions for internal rejections and customer satisfaction.
• Drive quality KPIs, action plans, and improvement strategies to address adverse trends effectively.
• Manage quarantined materials, ensuring prompt disposal status, and accurate handling within Sage systems.
• Resolve customer complaints proactively, including on-site visits to build strong client relationships.
• Ensure compliance with Health & Safety regulations and foster safe working practices in your area.
• Promote Lean principles and actively participate in Kaizen, 5 Whys, and 8D activities.
• Set department objectives, assess performance, and inspire direct reports to achieve set targets in productivity and quality.
• Own and manage quality manuals, procedures, and customer quality improvement initiatives.
• Supervise production test and inspection activities, championing root cause analyses and implementing preventive actions.

Salary & Hours:

• Salary: £40,000
• Hours of work: Monday to Thursday 6:40am to 4:45pm (3 day weekend!)
• Holidays: 26 Days + Bank Holidays

This role would suit someone from a similar background, job titles such as; QA Technician / QC Technician / Quality Assurance Controller / QA Controller / Quality Controller / Quality Auditor / Quality Inspector / QA Manager / QC Manager / QHSE Coordinator / QHSE Manager / Quality Control Manager / Quality Lead / Area Quality Manager / Quality Engineer / Quality Assurance Manager / etc.