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- Tasks: Review and process warranty claims, ensuring accuracy and compliance with policies.
- Company: Join Questech Automotive, a leading name in the industry with a friendly team.
- Benefits: Competitive salary up to £37.5k, supportive environment, and career progression.
- Why this job: Make a real impact by ensuring fair outcomes for customers and workshops.
- Qualifications: Experience in warranty claims or similar roles, with strong analytical skills.
- Other info: Enjoy a dynamic work culture with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Questech Automotive are currently looking for an experienced Warranty Claims Assessor to review, validate, and process warranty claims in line with policy and manufacturer guidelines. You will investigate claim accuracy, liaise with internal teams and partners, and help ensure fair, timely outcomes. This is working for an industry leading client who has an excellent working environment, close knit friendly team and focus on progression and development for all staff.
What you’ll do:
- Assess and approve or reject warranty claims using software to process in line with policy terms
- Liaise with customers and workshops via telephone and email about their repairs
- Check costs for parts and labour and source parts where appropriate
- Identify discrepancies, fraud, or policy breaches
- Communicate decisions clearly and professionally
What we’re looking for:
- Experience in warranty claims, insurance, or a similar assessment role
- Mechanical and industry knowledge and experience is required (Service, Parts advisor, Technician etc)
- Strong attention to detail and analytical skills
- Confident decision-making and clear written communication
Hours: Monday to Friday 8:30am to 5:30pm including 1 in 4 Saturdays 9am to 4pm.
Pay: Your basic annual salary will be circa £30k with OTE taking you up to £37.5k per annum.
If you believe that you are the right candidate for the role, please apply today or contact Tom Hughes at Questech Recruitment for more information.
Warranty Claims Assessor in London employer: Questech Recruitment Ltd
Contact Detail:
Questech Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Claims Assessor in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know about warranty claims. A friendly chat can lead to insider info or even a referral that could land you an interview.
✨Tip Number 2
Prepare for the interview by brushing up on your mechanical knowledge and industry trends. We want you to be able to discuss warranty claims confidently and show off your analytical skills. Practice common interview questions related to decision-making and communication.
✨Tip Number 3
Don’t just wait for job postings! Be proactive and reach out directly to companies you’re interested in, like Questech Automotive. Express your enthusiasm for the role of Warranty Claims Assessor and ask if they have any upcoming opportunities.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect with us directly. Let’s get you that job!
We think you need these skills to ace Warranty Claims Assessor in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Warranty Claims Assessor role. Highlight your experience in warranty claims or similar assessment roles, and don’t forget to showcase your mechanical knowledge. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your attention to detail and decision-making skills, and give us examples of how you've successfully handled similar tasks in the past.
Be Clear and Professional: When writing your application, keep your language clear and professional. We appreciate straightforward communication, so make sure your points are easy to understand. This will reflect your ability to communicate effectively in the role!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, it shows us you’re serious about joining our friendly team!
How to prepare for a job interview at Questech Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of warranty claims and the automotive industry. Familiarise yourself with common policies, procedures, and software used in the field. This will help you answer questions confidently and show that you're serious about the role.
✨Show Off Your Attention to Detail
Since this role requires strong analytical skills, be prepared to discuss examples from your past where you've demonstrated attention to detail. Whether it's spotting discrepancies in claims or ensuring compliance with policies, having specific examples ready will impress your interviewers.
✨Practice Clear Communication
As you'll be liaising with customers and workshops, practice articulating your thoughts clearly and professionally. You might want to role-play potential scenarios with a friend to get comfortable with how you would communicate decisions regarding claims.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, progression opportunities, or how they handle complex claims. This shows your genuine interest in the company and helps you gauge if it’s the right fit for you.
