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- Tasks: Support customers by maintaining and repairing industrial machinery on-site.
- Company: Join a well-established company known for its success in the machinery sector.
- Benefits: Enjoy a competitive salary, overtime pay, and perks like a company van and Amazon vouchers.
- Why this job: Be part of a dynamic team, solve real problems, and make a difference in customer satisfaction.
- Qualifications: Experience with MHE/FLT engineering, strong mechanical skills, and excellent communication abilities required.
- Other info: Work 40 hours a week with opportunities for recognition and rewards.
Our client is a well established and successful company. They are looking for an experienced Field Service Engineer (FLT / MHE repairs) to join their team. The purpose of the job is to provide customer support with the company’s range of industrial and access machinery within the region, with a primary focus on keeping the machinery in peak operating condition through scheduled maintenance, repairs and inspections.
PLEASE ONLY APPLY IF YOU MEET THE FOLLOWING CRITERIA:
- Several years experience in Materials Handling Equipment (MHE) and Forklift Truck (FLT) engineering / servicing / maintenance
- Solid mechanical aptitude
- Excellent verbal, written and critical thinking skills
- Proficiency with MS Office
- Interpersonal relationships
- Customer and commercial awareness
- Ability to work without supervision
- Team player
Salary and other benefits:
- Company van is provided.
- Salary: £17.00 - £17.50 per hour + Overtime, paid at time and a half + Many benefits.
- Positive Feedback incentive, 5 pieces of positive feedback will give you a £25.00 Amazon voucher.
- Employees employee – Yearly nominations with £1000 for the winner, £500 for second, £250 for third.
- Hours of work: 40 hours a week.
Key Responsibilities:
- Provide onsite customer support to the company’s range of industrial and access machinery within the region, with a primary focus on keeping the machinery in peak operating condition through scheduled maintenance, repairs and inspections
- Investigate, diagnose and resolve customer reports of technical problems with equipment
- Service a wide variety of machines both on and off site
- Ability to work independently to troubleshoot and solve problems
- Complete job cards to a high standard promptly and within a given timeframe
- Complete paperwork and timesheets in a timely manner
- Request parts efficiently and effectively
- Good customer service skills
- Develop and maintain good working relationships with internal and external customers
- Ensure compliance with relevant procedures when repairing and inspecting equipment
- Ensure work/personal equipment complies with all safety standards
- Present a professional image at all times
- Take responsibility for health and safety of self, colleagues and customers in line with the Company Health and Safety Policy
This role would suit someone with previous experience in a similar role, such as a MHE Mechanic / Material Handling Equipment Engineer / Hydraulics Engineer / Field Service Engineer / Forklift Truck Technician / FLT Engineer / MHE Technician / Mechanical Fitter / Plant Fitter / Plant Mechanic / Field Service Technician / Mobile Service Engineer / Cherry Picker Engineer / Scissor Lift Technician.
Field Service Engineer (FLT / MHE) employer: Questech Recruitment Ltd
Contact Detail:
Questech Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer (FLT / MHE)
✨Tip Number 1
Make sure to highlight your hands-on experience with Materials Handling Equipment (MHE) and Forklift Trucks (FLT) during any conversations or interviews. Be prepared to discuss specific examples of repairs or maintenance tasks you've successfully completed.
✨Tip Number 2
Demonstrate your mechanical aptitude by discussing any relevant training or certifications you have. If you've worked with a variety of machinery, mention this to show your versatility and ability to adapt to different equipment.
✨Tip Number 3
Emphasise your customer service skills and ability to build relationships. Prepare to share instances where you've effectively resolved customer issues or received positive feedback, as this will showcase your interpersonal skills.
✨Tip Number 4
Familiarise yourself with the company's range of machinery and their specific needs. This knowledge will not only help you in discussions but also demonstrate your genuine interest in the role and the company.
We think you need these skills to ace Field Service Engineer (FLT / MHE)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Materials Handling Equipment (MHE) and Forklift Truck (FLT) engineering. Include specific examples of your mechanical aptitude and any relevant certifications.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and ability to work independently. Mention your proficiency with MS Office and how it has helped you in previous roles.
Highlight Relevant Experience: In your application, emphasise your years of experience in servicing and maintaining MHE and FLT. Use bullet points to clearly outline your key responsibilities and achievements in past positions.
Showcase Soft Skills: Don't forget to mention your interpersonal skills and commercial awareness. Provide examples of how you've developed good working relationships with customers and colleagues in previous roles.
How to prepare for a job interview at Questech Recruitment Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Materials Handling Equipment (MHE) and Forklift Truck (FLT) engineering. Highlight specific examples of repairs or maintenance tasks you've successfully completed, as this will demonstrate your solid mechanical aptitude.
✨Demonstrate Customer Service Excellence
Since the role involves providing onsite customer support, be ready to share instances where you've effectively resolved customer issues. Emphasise your interpersonal skills and how you maintain good relationships with clients, as this is crucial for the position.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your critical thinking and troubleshooting abilities. Prepare to walk through a technical problem you encountered in the past and explain how you diagnosed and resolved it, showcasing your ability to work independently.
✨Familiarise Yourself with Safety Standards
Understanding health and safety regulations is vital for this role. Be ready to discuss how you ensure compliance with safety standards during repairs and inspections, as well as any relevant training or certifications you possess.
