At a Glance
- Tasks: Lead operations, ensuring high standards and smooth service delivery in a fast-paced environment.
- Company: Quest Waste Management, a leader in environmental services with a commitment to excellence.
- Benefits: Competitive salary, pension scheme, health programme, and career progression opportunities.
- Other info: Exciting opportunity for career growth in a dynamic and supportive team.
- Why this job: Join a growing company and make a real impact in the environmental sector.
- Qualifications: Proven experience in operations management and strong leadership skills required.
The predicted salary is between 45000 - 50000 £ per year.
Quest Waste Management is a trusted leader in environmental services, specialising in comprehensive drainage, liquid waste, and bulk tanker solutions. With a commitment to excellence, we deliver high-quality, reliable, and efficient services tailored to meet the unique needs of our clients nationwide.
Our expertise spans a wide range of drainage challenges, from routine maintenance to complex, large-scale projects. By combining cutting-edge technology with industry best practices, we ensure our solutions remain innovative, safe, and effective.
As part of an exciting period of growth, we are looking to strengthen our team with an experienced Operations Manager to support our Leeds Depot. Operating nationwide, we specialise in Drainage, Industrial Services, Tankering, and Utility Surveying, supporting clients across multiple sectors with responsive and dependable service delivery.
Working closely with the Depot Manager, you will play a key role in the smooth running of day-to-day operations, ensuring service levels and performance targets (SLAs & KPIs) are consistently achieved. This is a fast-paced and dynamic role requiring strong leadership, organisational skills, and a proactive approach to problem-solving.
We are seeking a proven Operations Manager with strong leadership capabilities and operational experience, ideally within drainage, utilities, environmental services, or industrial sectors.
Key Responsibilities- Oversee the organisation, planning, and delivery of work for field operatives handling both planned and reactive jobs.
- Ensure all works are completed within strict timescales and to the highest standards of safety, compliance, and customer service.
- Take responsibility for company vehicles, plant, and equipment, ensuring servicing, calibration, and maintenance are completed in line with legislation and company policy.
- Manage scheduling and operational coordination, liaising with Head Office, depot teams, and mobile engineers to maintain effective communication across all departments.
- Monitor operational performance against KPIs and SLAs, identifying areas for improvement and implementing solutions where required.
- Ensure Health & Safety compliance across all operational activities and promote a strong safety-first culture.
- Support the recruitment, training, development, and retention of operational staff, fostering a motivated and high-performing team environment.
- Work both on-site and within the depot office to ensure smooth operational flow and effective communication.
- Assist in maintaining high standards of customer satisfaction and service delivery across all contracts and projects.
- Excellent planning, scheduling, and organisational skills with the ability to manage multiple priorities effectively.
- Strong understanding of Health & Safety legislation and operational compliance requirements.
- Effective communicator with the confidence to liaise professionally at all levels.
- Proven ability to manage teams, drive performance, and maintain accountability.
- Proactive, adaptable, and solution-focused approach to operational challenges.
- Strong IT, administrative, and reporting skills.
- Ability to remain calm and decisive in a fast-paced operational environment.
- Previous experience in a similar Operations Management role (essential).
- Full UK Driving Licence (essential).
- Experience within drainage, utilities, environmental services, construction, or industrial services sectors (desirable).
- Competitive salary (dependent on experience).
- Company pension scheme.
- Health & wellbeing programme.
- Free on-site parking.
- Ongoing training and development opportunities.
- Career progression within a growing nationwide business.
- The opportunity to join a forward-thinking and ambitious company during an exciting period of expansion.
This is a fantastic opportunity for an experienced Operations Manager to step into a pivotal role within Quest Waste Management. If you are driven, organised, and ready to make a real impact within a growing business, we would love to hear from you.
Operations Manager in Leeds employer: Quest Waste Management
Quest Waste Management is an exceptional employer, offering a competitive salary and a comprehensive benefits package that includes a company pension scheme and a health & wellbeing programme. Our dynamic work culture fosters continuous learning and career progression, making it an ideal environment for an Operations Manager to thrive while contributing to our mission of delivering high-quality environmental services in Leeds and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their values and recent projects, especially in drainage and environmental services. This will help you tailor your answers and show you're genuinely interested in the role.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've successfully managed teams and tackled operational challenges. Highlight your proactive approach and problem-solving skills to impress potential employers.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are enthusiastic about joining our team at Quest Waste Management.
We think you need these skills to ace Operations Manager in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your relevant experience in drainage, utilities, or environmental services, and showcase your leadership skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed teams and improved operational performance in the past. We love a good story!
Showcase Your Problem-Solving Skills:In your application, don't forget to mention how you've tackled challenges in previous roles. We’re looking for someone who can think on their feet and come up with effective solutions, so let us know how you've done this before!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Quest Waste Management
✨Know Your Operations Inside Out
Before the interview, make sure you understand the key responsibilities of an Operations Manager in the drainage and environmental services sector. Familiarise yourself with Quest Waste Management's services, especially their approach to health and safety compliance, as this will show your genuine interest and preparedness.
✨Showcase Your Leadership Skills
Be ready to discuss specific examples of how you've successfully managed teams and driven performance in previous roles. Highlight your ability to foster a motivated team environment and how you've tackled operational challenges head-on.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities in a fast-paced environment. Think of scenarios where you've had to manage multiple priorities or improve operational performance, and be prepared to explain your thought process and outcomes.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions about the company culture, team dynamics, and future projects. This not only shows your enthusiasm but also helps you gauge if the company aligns with your values and career goals.
