At a Glance
- Tasks: Lead operations and ensure top-notch service delivery in a fast-paced environment.
- Company: Quest Waste Management, a leader in environmental services with a commitment to excellence.
- Benefits: Competitive salary, pension scheme, health programme, and career progression opportunities.
- Other info: Exciting opportunity for career growth in a dynamic and supportive team.
- Why this job: Join a growing company and make a real impact in environmental services.
- Qualifications: Proven experience in operations management and strong leadership skills required.
The predicted salary is between 45000 - 50000 £ per year.
Quest Waste Management is a trusted leader in environmental services, specialising in comprehensive drainage, liquid waste, and bulk tanker solutions. With a commitment to excellence, we deliver high-quality, reliable, and efficient services tailored to meet the unique needs of our clients nationwide.
Our expertise spans a wide range of drainage challenges, from routine maintenance to complex, large-scale projects. By combining cutting-edge technology with industry best practices, we ensure our solutions remain innovative, safe, and effective.
As part of an exciting period of growth, we are looking to strengthen our team with an experienced Operations Manager to support our Leeds Depot. Operating nationwide, we specialise in Drainage, Industrial Services, Tankering, and Utility Surveying, supporting clients across multiple sectors with responsive and dependable service delivery.
Working closely with the Depot Manager, you will play a key role in the smooth running of day-to-day operations, ensuring service levels and performance targets (SLAs & KPIs) are consistently achieved. This is a fast-paced and dynamic role requiring strong leadership, organisational skills, and a proactive approach to problem-solving.
We are seeking a proven Operations Manager with strong leadership capabilities and operational experience, ideally within drainage, utilities, environmental services, or industrial sectors.
Key Responsibilities- Oversee the organisation, planning, and delivery of work for field operatives handling both planned and reactive jobs.
- Ensure all works are completed within strict timescales and to the highest standards of safety, compliance, and customer service.
- Take responsibility for company vehicles, plant, and equipment, ensuring servicing, calibration, and maintenance are completed in line with legislation and company policy.
- Manage scheduling and operational coordination, liaising with Head Office, depot teams, and mobile engineers to maintain effective communication across all departments.
- Monitor operational performance against KPIs and SLAs, identifying areas for improvement and implementing solutions where required.
- Ensure Health & Safety compliance across all operational activities and promote a strong safety-first culture.
- Support the recruitment, training, development, and retention of operational staff, fostering a motivated and high-performing team environment.
- Work both on-site and within the depot office to ensure smooth operational flow and effective communication.
- Assist in maintaining high standards of customer satisfaction and service delivery across all contracts and projects.
- Excellent planning, scheduling, and organisational skills with the ability to manage multiple priorities effectively.
- Strong understanding of Health & Safety legislation and operational compliance requirements.
- Effective communicator with the confidence to liaise professionally at all levels.
- Proven ability to manage teams, drive performance, and maintain accountability.
- Proactive, adaptable, and solution-focused approach to operational challenges.
- Strong IT, administrative, and reporting skills.
- Ability to remain calm and decisive in a fast-paced operational environment.
- Previous experience in a similar Operations Management role (essential).
- Full UK Driving Licence (essential).
- Experience within drainage, utilities, environmental services, construction, or industrial services sectors (desirable).
- Competitive salary (dependent on experience).
- Company pension scheme.
- Health & wellbeing programme.
- Free on-site parking.
- Ongoing training and development opportunities.
- Career progression within a growing nationwide business.
- The opportunity to join a forward-thinking and ambitious company during an exciting period of expansion.
This is a fantastic opportunity for an experienced Operations Manager to step into a pivotal role within Quest Waste Management. If you are driven, organised, and ready to make a real impact within a growing business, we would love to hear from you.
Leeds Ops Manager - Fast-Growth Environmental Services employer: Quest Waste Management
Quest Waste Management is an exceptional employer, offering a dynamic work environment in Leeds where innovation meets commitment to excellence in environmental services. With a strong focus on employee growth, we provide ongoing training and development opportunities, alongside a competitive salary and benefits package, ensuring our team members thrive during this exciting period of expansion. Join us to be part of a motivated team that values safety, performance, and customer satisfaction, making a meaningful impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Leeds Ops Manager - Fast-Growth Environmental Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the environmental services sector, especially those who might know someone at Quest Waste Management. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for the interview by researching the company and its operations. Understand their values and recent projects. This way, you can tailor your answers to show how your experience aligns with their goals, making you a standout candidate.
✨Tip Number 3
Show off your leadership skills! Be ready to discuss specific examples of how you've successfully managed teams and improved operational performance in past roles. This will demonstrate that you're the right fit for the fast-paced environment at Quest.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Quest Waste Management during this exciting growth phase.
We think you need these skills to ace Leeds Ops Manager - Fast-Growth Environmental Services
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Ops Manager role. Highlight your experience in operations management, especially in drainage or environmental services. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it engaging and relevant to the job description.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved processes or led teams to success. We love seeing results-driven candidates!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Quest Waste Management
✨Know Your Stuff
Make sure you understand the ins and outs of operations management, especially in the environmental services sector. Brush up on your knowledge of drainage, health and safety legislation, and KPIs. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed operations. Think about specific challenges you faced and how you overcame them. This will demonstrate your ability to drive performance and maintain accountability, which is crucial for this role.
✨Ask Smart Questions
At the end of the interview, don’t shy away from asking insightful questions about the company’s growth plans or operational challenges they face. This shows that you’re proactive and engaged, plus it gives you a better understanding of what you’d be stepping into.
✨Be Ready for Scenario-Based Questions
Expect to be asked how you would handle specific operational scenarios. Prepare by thinking through potential challenges in the role, such as managing tight deadlines or ensuring compliance with safety regulations. Practising your responses will help you articulate your problem-solving approach clearly.
