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- Tasks: Lead daily sales activities and ensure exceptional customer service.
- Company: Join a premium retail brand focused on high-performance and customer satisfaction.
- Benefits: Enjoy 22 days of holiday, a contributory pension, bonuses, and generous staff discounts.
- Why this job: Be a brand ambassador and develop your leadership skills in a supportive environment.
- Qualifications: 1-2 years of experience in retail management or supervisory roles required.
- Other info: This role requires a 5-year security check due to its airside location.
The predicted salary is between 28800 - 43200 £ per year.
As a Store Manager you will leading the daily activities of the sales team on the shop floor. Here you will maximise store profitability by developing a culture of high-performance that focusses on providing exceptional customer service and inspirational leadership, whilst being a brand ambassador., * Manages and coordinates the daily operational activities of the store.
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Providing an exceptional customer service experience to all customers.
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Monitor KPIs and take or recommend appropriate actions to ensure the team are focussed on the right areas to achieve individual and store targets.
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Ensure compliance to legislation to Health & Safety procedures.
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Implement stock management procedures.
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Be knowledgeable & participate in training for all products (current and new) and selling benefits.
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Coordinate any VM guidelines or store moves.
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Leading training & development of the team and dealing with all performance management.
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Overseeing team members’ sickness absences and holiday scheduling.
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1-2 years + experience as a store manager or supervisor, assisatant/ department manager looking for a step up.
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Have experience in a customer focused retail environment whether that is health & beauty, fashion, gifting etc
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Have strong sales and client experience, preferably in the retail market
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Attract, recruit and develop the best team possible
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Good understanding of commercial KPI’s (financial and non-financial)
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This is an airside role so you will need to complete a 5-year security check.
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Excellent communicational skills and ability to work under pressure
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Open to working on a shift-based schedule.
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22 days Holidays
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Contributory Pension
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Lucrative Bonuses
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Generous Staff discount
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Monthly product allowance.
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Full Training & Development.
This is a great opportunity to be part of a business who has invested a large amount of resource, investment and training to scaling up their stores!
Store Manager - Premium Retail employer: Quest Search & Selection
Contact Detail:
Quest Search & Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Premium Retail
✨Tip Number 1
Familiarize yourself with the specific KPIs relevant to the retail sector, especially those related to customer service and sales performance. Understanding these metrics will help you demonstrate your ability to drive results during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in a retail environment. Highlight any training or development initiatives you've led that resulted in improved team performance.
✨Tip Number 3
Research the brand thoroughly and be ready to discuss how you can embody their values as a brand ambassador. This will show your genuine interest in the company and its culture.
✨Tip Number 4
Since this role requires compliance with health and safety legislation, brush up on relevant regulations and be prepared to discuss how you would ensure compliance in your store operations.
We think you need these skills to ace Store Manager - Premium Retail
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Store Manager position. Highlight key responsibilities and required skills, such as customer service excellence and team leadership, to tailor your application accordingly.
Showcase Relevant Experience: In your CV and cover letter, emphasize your previous experience in retail management or supervisory roles. Provide specific examples of how you have maximized store profitability and led a team to achieve sales targets.
Highlight Customer Service Skills: Since exceptional customer service is a core part of the role, include examples of how you have provided outstanding service in past positions. Mention any training or initiatives you have implemented to enhance customer experiences.
Demonstrate Leadership Qualities: Illustrate your leadership style and how you have developed and motivated teams in previous roles. Discuss any relevant training or performance management experiences that showcase your ability to lead effectively.
How to prepare for a job interview at Quest Search & Selection
✨Show Your Leadership Skills
As a Store Manager, you'll be leading a team. Be prepared to share examples of how you've successfully managed and motivated a team in the past. Highlight your ability to inspire others and create a high-performance culture.
✨Demonstrate Customer Service Excellence
Exceptional customer service is key in retail. Prepare to discuss specific instances where you went above and beyond for customers. Show that you understand the importance of customer satisfaction and how it impacts store profitability.
✨Know Your KPIs
Familiarize yourself with key performance indicators relevant to retail management. Be ready to talk about how you've monitored and improved KPIs in previous roles, and how you plan to do the same in this position.
✨Prepare for Operational Questions
Expect questions about daily operational activities, stock management, and compliance with health and safety procedures. Think through your experiences and be ready to explain how you would handle these responsibilities effectively.
