Assistant Manager

The Assistant Manager supports the Store Manager in overseeing daily store operations and managing the sales team’s activities. They deliver exceptional customer service, maintaining a positive company image to drive sales and profitability. The Assistant Manager also works with the Store Manager to implement company policies and procedures and takes charge of the store in the Manager’s absence., 1. Provide professional advice and product demonstrations to ensure a positive and welcoming shopping experience for customers.

1. Stay well-informed about store layout, product range, and stock availability.

2. Process transactions efficiently and in line with company procedures.

3. Handle refunds and exchanges in accordance with company guidelines.

4. Ensure staff are fully informed about sales promotions, incentives, and product brochures.

5. Motivate the team through regular training, performance assessments, and promotion opportunities.

6. Regularly update the Store Manager on merchandise status, including fast/slow sellers, stock deficiencies, and customer trends.

7. Oversee daily banking procedures, ensuring all administration is kept up to date.

8. Ensure store and till keys are secured, and alarms are activated when appropriate, following security protocols.

9. Maintain high standards of cleanliness and order within the store.

10. Ideally having experience as assistant, deputy, floor or department manager in retail, fashion, luxury sector.

11. Proficient in IT

12. Prolonged periods of standing, bending, and frequent lifting of luggage weighing up to 15 kilos

13. Capable of working effectively under pressure

14. Collaborative team player and strong management skills

15. Results-oriented with a focus on targets

16. Excellent planning and organisational skills

17. Strong command of the English language

18. Flexible and adaptable to changing situations

19. Monthly bonus on average if the store hits target

20. Generous holiday allowance

21. Pension

22. Great staff Discount