At a Glance
- Tasks: Drive online growth and enhance customer experience for a leading retail brand.
- Company: Join a respected multi-channel retail brand focused on digital expansion.
- Benefits: Ownership of projects, exposure to leadership, and career development opportunities.
- Other info: Fast-paced environment with opportunities for international growth.
- Why this job: Be at the forefront of ecommerce innovation and make a real impact.
- Qualifications: Experience in ecommerce management and strong analytical skills required.
The predicted salary is between 45000 - 55000 £ per year.
The Opportunity
Quest is exclusively partnering with an established multi-channel retail brand that is investing heavily in its digital growth strategy. With a strong presence across retail and ecommerce, the business is focused on accelerating online performance, enhancing customer experience, and expanding its reach across international markets. As Ecommerce Manager, you will take ownership of the day-to-day trading and commercial performance of the website, driving revenue growth while delivering an engaging and seamless online customer journey. This role sits at the heart of the digital function, working closely with Marketing, CRM, Merchandising, Creative, and Operations teams to maximise ecommerce performance. This is an excellent opportunity for an ambitious ecommerce professional who enjoys combining data, customer insight, and commercial decision-making to deliver measurable results.
What You'll Be Doing
- Driving Online Growth
- Take ownership of ecommerce trading performance, identifying opportunities to increase revenue and profitability.
- Deliver and execute promotional, seasonal, and campaign activity across the website.
- Monitor customer behaviour and trading trends to optimise performance throughout the customer journey.
- Support the delivery of key trading periods and peak retail events.
- Enhancing the Customer Experience
- Continuously improve the online shopping experience through effective merchandising and content placement.
- Optimise navigation, category journeys, landing pages, and product presentation.
- Ensure customers can easily discover products and move efficiently through the purchase journey.
- Champion customer-first thinking across all onsite activity.
- Using Data to Drive Decisions
- Analyse site performance and customer behaviour to identify opportunities for growth.
- Partner with internal stakeholders to test new ideas and improve conversion.
- Use insight and reporting to influence trading priorities and future initiatives.
- Support a culture of continuous optimisation and experimentation.
- Managing Product Availability & Trading Efficiency
- Work closely with product and supply teams to ensure strong stock availability.
- Help maximise sell-through opportunities while protecting margin.
- Identify potential risks and opportunities within the product assortment.
- Align inventory priorities with commercial and marketing plans.
- Supporting International Growth
- Contribute to the performance of multiple international ecommerce markets.
- Ensure local customer experiences, promotions, and messaging are relevant and effective.
- Support ongoing growth initiatives across existing and emerging territories.
- Ecommerce Innovation
- Contribute to ongoing platform enhancements and digital transformation projects.
- Work with external partners and technology providers to improve capability and efficiency.
- Explore opportunities to leverage automation, AI, and new technologies to enhance performance.
What We're Looking For
- Experience managing ecommerce trading, digital merchandising, or online retail performance.
- Strong commercial instincts and a passion for driving online growth.
- Analytical mindset with the ability to turn data into actionable recommendations.
- Experience working with ecommerce analytics platforms and reporting tools.
- Strong understanding of customer journey optimisation and conversion principles.
- Ability to manage multiple priorities in a fast-moving retail environment.
- Excellent stakeholder management and cross-functional collaboration skills.
Desirable Experience
- Fashion, lifestyle, retail, or consumer brand background.
- Experience trading across international markets.
- Knowledge of Shopify or similar ecommerce platforms.
- Exposure to CRO, customer experience optimisation, or digital product initiatives.
- Understanding of wider digital marketing channels and how they contribute to ecommerce performance.
Why Apply?
This is a chance to join a highly respected retail business at an exciting stage of its digital journey. You'll have significant ownership, exposure to senior leadership, and the opportunity to play a key role in shaping the future growth of a recognised consumer brand.
Ecommerce Manager in Warrington employer: Quest Search and Selection
Join a dynamic and forward-thinking retail brand that prioritises digital innovation and employee development. As an Ecommerce Manager, you'll thrive in a collaborative work culture that values data-driven decision-making and customer-centric strategies, while enjoying opportunities for professional growth and exposure to senior leadership. With a focus on enhancing the online shopping experience and driving international expansion, this role offers a unique chance to make a meaningful impact in a rapidly evolving industry.
Contact Details:
Quest Search and Selection Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Manager in Warrington
✨Tip Number 1
Network like a pro! Reach out to people in the ecommerce space, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your past ecommerce projects and successes. This is your chance to demonstrate how you can drive online growth and enhance customer experiences.
✨Tip Number 3
Prepare for interviews by diving deep into the company's ecommerce strategy. Know their products, customer journey, and recent campaigns. This will help you tailor your answers and show that you're genuinely interested in their success.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are proactive and engaged. Plus, it gives you a better chance of being noticed by the hiring team.
We think you need these skills to ace Ecommerce Manager in Warrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Ecommerce Manager role. Highlight your experience in managing ecommerce trading and any relevant achievements that showcase your ability to drive online growth. We want to see how you can bring value to our team!
Showcase Your Analytical Skills:Since this role requires an analytical mindset, don’t forget to include examples of how you've used data to make decisions in your previous roles. We love seeing candidates who can turn numbers into actionable insights!
Highlight Cross-Functional Collaboration:This position involves working closely with various teams, so be sure to mention any experience you have in cross-functional collaboration. We’re looking for someone who can effectively communicate and work with different departments to enhance the customer experience.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this exciting opportunity!
How to prepare for a job interview at Quest Search and Selection
✨Know Your Numbers
As an Ecommerce Manager, you'll need to demonstrate your analytical skills. Brush up on key metrics like conversion rates, average order value, and customer lifetime value. Be ready to discuss how you've used data to drive decisions in past roles.
✨Showcase Your Customer-Centric Approach
This role is all about enhancing the customer experience. Prepare examples of how you've improved online shopping journeys or optimised product presentations. Highlight any initiatives where you championed customer-first thinking.
✨Familiarise Yourself with the Brand
Research the company’s current ecommerce strategies and recent campaigns. Understanding their brand voice and target audience will help you tailor your responses and show that you're genuinely interested in contributing to their growth.
✨Prepare for Cross-Functional Collaboration
You'll be working closely with various teams, so think of examples where you've successfully collaborated across departments. Be ready to discuss how you manage stakeholder relationships and ensure everyone is aligned towards common goals.
