At a Glance
- Tasks: Lead CRM strategy to enhance customer engagement and retention through data-driven personalisation.
- Company: Join a well-known retail brand with a strong focus on customer experience.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative team culture with a focus on innovation and customer satisfaction.
- Why this job: Make a real impact on customer loyalty and engagement in a dynamic retail environment.
- Qualifications: Experience in CRM management and a passion for data-driven marketing.
The predicted salary is between 60750 - 74250 £ per year.
Quest Search and Selection partners with a well-known retail brand to recruit a Senior CRM Manager who will own the customer lifecycle, retention and CRM strategy.
You will shape engagement across acquisition, onboarding and loyalty, using data and personalisation to drive value.
You’ll lead segmentation and personalisation, manage Bloomreach usage across the lifecycle, and direct email CRM strategy and campaigns in collaboration with Ecommerce and Trading teams.
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Senior CRM Lead: Lifecycle, Retention & Personalisation employer: Quest Search and Selection
At Quest Search and Selection, we pride ourselves on being an exceptional employer that fosters a dynamic work culture focused on innovation and collaboration. Our commitment to employee growth is evident through tailored development programmes and opportunities to lead impactful projects in the thriving beauty sector across EMEA. Join us in a vibrant location where your contributions will directly influence our global ecommerce strategies and drive meaningful results.
Contact Details:
Quest Search and Selection Recruitment Team
