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- Tasks: Lead a team to boost digital sales and enhance customer experience.
- Company: Join a dynamic retail brand focused on eCommerce innovation.
- Benefits: Enjoy flexible work options, discounts, pension contributions, and gym memberships.
- Why this job: Be part of a data-driven culture that values your insights and creativity.
- Qualifications: 5+ years in eCommerce with strong analytical skills and platform experience.
- Other info: Work from London office 3 days a week with travel opportunities.
The predicted salary is between 43200 - 72000 £ per year.
As a Senior eCommerce Manager, you will be responsible for managing the trading team and driving commercial performance through data-driven strategies aimed at boosting digital sales. Your role will be around enhancing the on-site customer experience, coordinating campaigns & ensuring smooth execution of promotions.
Role and Responsibilities:
- Own and deliver digital sales performance for the business, including revenue and profit forecasting and key metrics such as Conversion Rate, AVO & Sales.
- Collaborate with the Head of eCommerce to shape and implement a digital trading strategy.
- Lead regular performance reviews with the team.
- Work cross-functional with the market insights and Digital Marketing team.
- Use data analysis to guide decisions and ensure the team has strong data literacy skills.
- Develop and execute a performance and data analysis strategy through analytics tools such as GA, AA & Content Square.
- Ensure seamless execution of campaigns and trading initiatives with a focus on optimising the customer journey.
- Drive enhancements in site navigation, user experience, and product merchandising to improve conversion and other digital KPIs.
- Work closely with Product, UX, and Experimentation agencies to influence priorities and contribute to the development roadmap.
- Ensure digital KPIs are clearly understood and realistically achievable across teams.
Qualifications:
- Minimum of 5 years’ experience in a similar digital trading or e-commerce role within retail or consumer brands.
- Highly analytical and strategical with advanced knowledge of Google Analytics, Contentsquare, and Excel.
- Legal right to work in the UK.
- Proven experience with e-commerce platforms.
- Track record in improving both day-to-day operations and long-term strategic initiatives to drive sales.
Benefits:
- London office based 3 days, 1 day WFH, +20% travel in the UK is required to their regional offices.
- Discounts
- Contributory pension
- Subsidised gym membership.
(Remote) Senior eCommerce Manager employer: Quest Search and Selection
Contact Detail:
Quest Search and Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land (Remote) Senior eCommerce Manager
✨Tip Number 1
Familiarise yourself with the latest trends in eCommerce and digital marketing. Being well-versed in current strategies and tools will not only help you during interviews but also demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the eCommerce field, especially those who have experience in similar roles. Engaging with them on platforms like LinkedIn can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific metrics and KPIs you've worked with in previous roles. Highlighting your analytical skills and how you've used data to drive sales will set you apart from other candidates.
✨Tip Number 4
Showcase your experience with cross-functional collaboration. Be ready to share examples of how you've worked with teams like UX, Product, or Marketing to enhance customer experiences and drive performance.
We think you need these skills to ace (Remote) Senior eCommerce Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in eCommerce and digital trading. Focus on quantifiable achievements, such as improvements in conversion rates or sales figures, to demonstrate your impact in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for eCommerce and how your analytical skills can drive performance. Mention specific tools like Google Analytics and Contentsquare that you are proficient in, and relate them to the responsibilities outlined in the job description.
Showcase Data-Driven Success: Provide examples of how you've used data analysis to inform decisions in past roles. Highlight any strategies you've implemented that led to measurable improvements in digital sales or customer experience.
Prepare for Potential Interviews: Anticipate questions related to your experience with cross-functional collaboration and performance reviews. Be ready to discuss how you would approach enhancing site navigation and user experience based on data insights.
How to prepare for a job interview at Quest Search and Selection
✨Showcase Your Analytical Skills
As a Senior eCommerce Manager, you'll need to demonstrate your ability to analyse data effectively. Be prepared to discuss specific examples of how you've used tools like Google Analytics or Contentsquare to drive sales and improve conversion rates in your previous roles.
✨Understand the Customer Journey
Make sure you can articulate how you would enhance the on-site customer experience. Discuss strategies you've implemented in the past to optimise user experience and product merchandising, and be ready to suggest ideas tailored to the company's current digital landscape.
✨Collaboration is Key
This role requires working cross-functionally with various teams. Prepare to share experiences where you've successfully collaborated with marketing, UX, or product teams to achieve common goals. Highlight your communication skills and how they contributed to successful project outcomes.
✨Be Ready for Performance Metrics Discussion
Familiarise yourself with key performance indicators relevant to eCommerce, such as Conversion Rate, Average Order Value (AVO), and Sales. Be prepared to discuss how you've tracked these metrics in the past and what strategies you employed to improve them.
