At a Glance
- Tasks: Lead a team to boost digital sales and enhance customer experience.
- Company: Join a dynamic retail brand focused on eCommerce growth.
- Benefits: Enjoy flexible work options, discounts, pension contributions, and gym memberships.
- Why this job: Be part of a data-driven culture that values innovation and collaboration.
- Qualifications: 5+ years in eCommerce with strong analytical skills and platform experience.
- Other info: Work from London office 3 days a week with travel opportunities.
The predicted salary is between 43200 - 72000 £ per year.
As a Senior eCommerce Manager, you will be responsible for managing the trading team and driving commercial performance through data-driven strategies aimed at boosting digital sales. Your role will be around enhancing the on-site customer experience, coordinating campaigns & ensuring smooth execution of promotions.
Role and Responsibilities:
- Own and deliver digital sales performance for the business, including revenue and profit forecasting and key metrics such as Conversion Rate, AVO & Sales.
- Collaborate with the Head of eCommerce to shape and implement a digital trading strategy.
- Lead regular performance reviews with the team.
- Work cross-functional with the market insights and Digital Marketing team.
- Use data analysis to guide decisions and ensure the team has strong data literacy skills.
- Develop and execute a performance and data analysis strategy through analytics tools such as GA, AA & Content Square.
- Ensure seamless execution of campaigns and trading initiatives with a focus on optimising the customer journey.
- Drive enhancements in site navigation, user experience, and product merchandising to improve conversion and other digital KPIs.
- Work closely with Product, UX, and Experimentation agencies to influence priorities and contribute to the development roadmap.
- Ensure digital KPIs are clearly understood and realistically achievable across teams.
Qualifications:
- Minimum of 5 years’ experience in a similar digital trading or e-commerce role within retail or consumer brands.
- Highly analytical and strategical with advanced knowledge of Google Analytics, Contentsquare, and Excel.
- Legal right to work in the UK.
- Proven experience with e-commerce platforms.
- Track record in improving both day-to-day operations and long-term strategic initiatives to drive sales.
Benefits:
- London office based 3 days, 1 day WFH, +20% travel in the UK is required to their regional offices.
- Discounts
- Contributory pension
- Subsidised gym membership.
(Remote) eCommerce Manager employer: Quest Search and Selection
Contact Detail:
Quest Search and Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land (Remote) eCommerce Manager
✨Tip Number 1
Familiarise yourself with the latest trends in eCommerce and digital marketing. Understanding current market dynamics will help you speak confidently about strategies during interviews.
✨Tip Number 2
Brush up on your data analysis skills, especially with tools like Google Analytics and Contentsquare. Being able to demonstrate your analytical prowess can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the eCommerce field. Engaging with others in the industry can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 4
Prepare to discuss specific examples of how you've improved digital sales performance in previous roles. Concrete achievements will showcase your capability and fit for the position.
We think you need these skills to ace (Remote) eCommerce Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in eCommerce and digital trading. Focus on quantifiable achievements, such as improvements in conversion rates or sales figures, to demonstrate your impact in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for eCommerce and how your analytical skills can drive performance. Mention specific tools like Google Analytics and Contentsquare that you are proficient in, and relate them to the responsibilities outlined in the job description.
Showcase Data-Driven Success: Provide examples of how you've used data analysis to inform decisions in past roles. Highlight any strategies you've implemented that led to measurable improvements in digital sales or customer experience.
Highlight Cross-Functional Collaboration: Emphasise your experience working with different teams, such as marketing, product, and UX. Discuss how these collaborations have contributed to successful campaigns or improved customer journeys, aligning with the role's requirements.
How to prepare for a job interview at Quest Search and Selection
✨Showcase Your Analytical Skills
As a Senior eCommerce Manager, you'll need to demonstrate your ability to analyse data effectively. Be prepared to discuss specific examples of how you've used tools like Google Analytics or Contentsquare to drive sales and improve conversion rates in your previous roles.
✨Understand the Customer Journey
Make sure you can articulate how you would enhance the on-site customer experience. Discuss strategies you've implemented in the past to optimise user experience and product merchandising, and be ready to suggest ideas for improving the customer journey at their company.
✨Collaborate and Communicate
Highlight your experience working cross-functionally with teams such as marketing, UX, and product development. Prepare to share examples of how you've successfully led performance reviews and collaborated with others to achieve common goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and strategic thinking. Think of scenarios where you've had to make tough decisions based on data analysis or where you've had to pivot strategies quickly. Being able to articulate your thought process will impress the interviewers.