Regional Manager - Home Working

This role is focusing on the wellbeing, performance, and development of each store and its team. You will also be ensuring that all stores reflect the brand, operate with customer excellence, commerciality and meet operational & stock targets. Actively engage with store teams during visits, coaching, and motivating them on the shop floor to deliver an exceptional feel-good customer experience. Regularly assess employee engagement levels using feedback from engagement surveys, create actionable plans, review store progress, and follow up visits. Collaborate with the Retail Director to proactively develop action plans, focusing on performance improvement, operational optimisation, talent retention, and people engagement. Oversee people planning for the area to drive productivity growth in line with sales and operational responsibilities. Complete the store visit at least monthly or bi-monthly with follow-up actions to ensure accountability. Confirm that all training needs are met on store visits and that you have a proactive succession plan of performance management and high achievers. Ensure all store team members complete required training for products, services, operations, and leadership in line with standards. Ideally having 2 years + of experience as area, regional or district manager, field-based experience Experience with working with different store format – FP/Outlets/Travel concession etc is highly desirable. Working days are typically, Monday WFH, Tues – Friday in stores. Car or allowance is provided. Generous holiday allowance Numerous wellness benefits, working for a sustainable business Day off for your birthday & training Bonus paid out quarterly (circa 15%)