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For Companies At a Glance
- Tasks: Lead daily store operations and inspire the sales team to deliver exceptional customer service.
- Company: Join a globally recognised lifestyle retailer with over 70 years of experience.
- Benefits: Enjoy a contributory pension, monthly bonuses, and generous staff discounts.
- Why this job: Be part of a luxury brand and make a real impact in a flagship store.
- Qualifications: 1-2 years of retail leadership experience and strong sales skills required.
- Other info: Full training and development opportunities in a dynamic retail environment.
The predicted salary is between 28800 - 43200 £ per year.
Quest Search & Selection is currently recruiting for a lifestyle retailer who has become a global brand and has been established for more than 70 years. They offer a wide range of luxury gifting, accessories, and bags, and are currently recruiting for an Assistant Manager for their flagship central London boutique.
As an Assistant Manager, you will assist the Store Manager in coordinating the daily operations of the store and leading the daily activities of the sales team on the shop floor.
Responsibilities:- Coordinate the day-to-day operational activities of the store.
- Deliver an exceptional customer service experience to every customer.
- Manage stocktakes and oversee inventory and wastage queries.
- Maintain strong product knowledge and participate in training on new and existing ranges, including key selling points.
- Achieve monthly sales targets and drive performance across key KPIs, including conversion rate, ATV, and UPT.
- Coordinate visual merchandising guidelines and support in-store moves and layouts.
- Support the Store Manager in training and developing sales associates.
- 1-2 years + experience in a retail leadership role.
- You must have management, team leader/supervisor/keyholder or senior sales level experience.
- Ideally, you have experience in a customer-focused retail environment whether that is health & beauty, leisure fashion, gifting etc., or other premium or luxury settings.
- Have strong sales and client experience, preferably in the retail market.
- Good understanding of commercial KPIs (financial and non-financial).
- Excellent communication skills and ability to work under pressure.
- Contributory Pension.
- Monthly bonus potential.
- Generous Staff discount.
- Full Training & Development.
If this sounds like you, please send your CV today!
Assistant Manager - Premium Retail in London employer: Quest Search and Selection
Contact Detail:
Quest Search and Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Premium Retail in London
✨Tip Number 1
Get to know the brand inside out! Research their products, values, and customer service approach. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you directly, which can give you a leg up in the application process.
✨Tip Number 3
Practice your pitch! Prepare a brief introduction about yourself that highlights your relevant experience and why you're passionate about this role. Confidence is key when making a great first impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Assistant Manager - Premium Retail in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Assistant Manager role. Highlight your retail leadership experience and any achievements in sales or customer service to grab our attention!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about luxury retail and how your background makes you the perfect fit for our flagship store. Keep it engaging and personal!
Showcase Your Customer Service Skills: Since delivering exceptional customer service is key, share specific examples of how you've gone above and beyond for customers in your previous roles. We love hearing about those moments that made a difference!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Quest Search and Selection
✨Know Your Products Inside Out
Make sure you have a solid understanding of the luxury gifting and accessories offered by the retailer. Familiarise yourself with key selling points and any new ranges. This will not only impress your interviewers but also show that you're genuinely interested in the brand.
✨Demonstrate Your Leadership Skills
Prepare examples from your past experience where you've successfully led a team or managed operations. Highlight how you coordinated daily activities, trained staff, and achieved sales targets. This will showcase your capability to step into the Assistant Manager role seamlessly.
✨Showcase Your Customer Service Expertise
Be ready to discuss how you've delivered exceptional customer service in previous roles. Share specific instances where you went above and beyond for customers, as this is crucial in a premium retail environment. Remember, it's all about creating memorable experiences!
✨Understand Key Performance Indicators (KPIs)
Brush up on your knowledge of commercial KPIs relevant to retail, such as conversion rates and average transaction value. Be prepared to discuss how you've used these metrics to drive performance in your previous roles. This will demonstrate your analytical skills and business acumen.
