At a Glance
- Tasks: Drive online growth and enhance customer experience through data-driven decisions.
- Company: Established multi-channel retail brand focused on digital growth.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional development.
- Other info: Collaborative culture with a focus on continuous improvement and growth.
- Why this job: Be at the forefront of ecommerce innovation and make a real impact.
- Qualifications: Experience in ecommerce management and strong analytical skills.
The predicted salary is between 45000 - 55000 £ per year.
Quest is exclusively partnering with an established multi-channel retail brand that is investing heavily in its digital growth strategy. With a strong presence across retail and ecommerce, the business is focused on accelerating online performance, enhancing customer experience, and expanding its reach across international markets.
As Ecommerce Manager, you will take ownership of the day-to-day trading and commercial performance of the website, driving revenue growth while delivering an engaging and seamless online customer journey. This role sits at the heart of the digital function, working closely with Marketing, CRM, Merchandising, Creative, and Operations teams to maximise ecommerce performance.
This is an excellent opportunity for an ambitious ecommerce professional who enjoys combining data, customer insight, and commercial decision-making to deliver measurable results.
What You'll Be Doing- Driving Online Growth
- Take ownership of ecommerce trading performance, identifying opportunities to increase revenue and profitability.
- Deliver and execute promotional, seasonal, and campaign activity across the website.
- Monitor customer behaviour and trading trends to optimise performance throughout the customer journey.
- Support the delivery of key trading periods and peak retail events.
- Enhancing the Customer Experience
- Continuously improve the online shopping experience through effective merchandising and content placement.
- Optimise navigation, category journeys, landing pages, and product presentation.
- Ensure customers can easily discover products and move efficiently through the purchase journey.
- Champion customer-first thinking across all onsite activity.
- Using Data to Drive Decisions
- Analyse site performance and customer behaviour to identify opportunities for growth.
- Partner with internal stakeholders to test new ideas and improve conversion.
- Use insight and reporting to influence trading priorities and future initiatives.
- Support a culture of continuous optimisation and experimentation.
Ecommerce Manager employer: Quest Search and Selection
As an Ecommerce Manager at this dynamic multi-channel retail brand, you will thrive in a culture that prioritises innovation and collaboration, working alongside passionate teams dedicated to enhancing the online customer experience. The company offers robust professional development opportunities, competitive benefits, and a commitment to fostering a diverse and inclusive workplace, making it an exceptional employer for those looking to make a significant impact in the digital retail space.
Contact Details:
Quest Search and Selection Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Manager
✨Tip Number 1
Network like a pro! Reach out to people in the ecommerce space, attend industry events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your past successes in driving online growth and enhancing customer experiences. This will help you stand out when chatting with potential employers.
✨Tip Number 3
Prepare for interviews by researching the company’s ecommerce strategy and recent campaigns. Bring insights and ideas to the table that demonstrate your understanding of their business and how you can contribute to their growth.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting opportunities waiting for you, and applying directly can give you a better chance of getting noticed by hiring managers.
We think you need these skills to ace Ecommerce Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Ecommerce Manager role. Highlight your experience in driving online growth and enhancing customer experiences, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about ecommerce and how you can contribute to our digital growth strategy. Be sure to mention any relevant achievements that demonstrate your ability to drive revenue and optimise customer journeys.
Showcase Your Data Skills:Since data-driven decision-making is crucial for this role, make sure to highlight your analytical skills. Share examples of how you've used data to improve performance or influence trading priorities in your previous roles. We love seeing numbers that back up your claims!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Quest Search and Selection
✨Know Your Numbers
As an Ecommerce Manager, you'll need to be comfortable with data. Brush up on key metrics like conversion rates, average order value, and customer acquisition costs. Be ready to discuss how you've used data in past roles to drive growth and make informed decisions.
✨Showcase Your Customer-Centric Mindset
This role is all about enhancing the customer experience. Prepare examples of how you've improved online shopping journeys in previous positions. Think about specific changes you made that led to increased customer satisfaction or sales.
✨Be Ready to Discuss Collaboration
You'll be working closely with various teams, so highlight your teamwork skills. Have examples ready of successful projects where you collaborated with marketing, merchandising, or operations to achieve ecommerce goals.
✨Stay Ahead of Trends
The ecommerce landscape is always changing. Research current trends and innovations in the industry. Be prepared to share your thoughts on what’s next for ecommerce and how you can contribute to the company's digital growth strategy.
