At a Glance
- Tasks: Own the online trading strategy and optimise the customer journey for eCommerce success.
- Company: Join a leading multi-channel retail business focused on digital growth.
- Benefits: Enjoy hybrid working, competitive salary, and excellent career development opportunities.
- Other info: Collaborative culture with opportunities to support and develop junior team members.
- Why this job: Play a key role in shaping digital trading and driving revenue growth.
- Qualifications: Experience in Digital Trading or eCommerce with strong analytical skills.
The predicted salary is between 50000 - 65000 £ per year.
Quest Search & Selection is partnering with a leading multi-channel retail business that is investing heavily in its digital growth strategy. As the business continues to evolve its online offering, they are looking for a commercially minded Digital Trading Manager to own the online trading strategy, optimise the customer journey, and drive revenue growth across their eCommerce platform. This is an exciting opportunity to play a pivotal role in shaping the digital trading function, working cross-functionally to deliver an exceptional online experience while achieving ambitious commercial targets.
THE ROLE
We are looking for a commercially focused Senior Digital Trading Manager to take ownership of website trading performance, customer journey optimisation, and digital merchandising strategy. Working closely with Marketing, Buying & Merchandising, UX, Technology and Finance teams, you'll use data and customer insights to maximise online sales, improve conversion, and deliver a best-in-class shopping experience.
Key responsibilities include:
- Owning the day-to-day trading performance of the eCommerce website, ensuring sales and profit targets are achieved
- Developing and executing the digital trading calendar, including promotional campaigns and seasonal events
- Monitoring key commercial KPIs including revenue, conversion rate, AOV and customer engagement
- Optimising the online customer journey through data analysis, UX improvements and A/B testing
- Managing product merchandising, category navigation, taxonomy and onsite search to maximise conversion
- Producing trading reports, forecasts and actionable insights to identify commercial opportunities and risks
- Collaborating with Buying & Merchandising teams to ensure stock availability, product launches and trading priorities are aligned
- Working closely with Marketing to ensure campaigns, promotions and launches are executed seamlessly across digital channels
- Monitoring competitor activity, customer trends and market performance to continually improve trading strategy
- Leading day-to-day site operations while ensuring pricing, content and promotional activity remain accurate and compliant
- Supporting and developing junior team members while fostering a collaborative, high-performing culture
THE PERSON
We're looking for a commercially driven Digital Trading professional who thrives in a fast-paced retail environment and has a passion for delivering outstanding online customer experiences. You will bring:
- Proven experience within Digital Trading, eCommerce Trading or Online Merchandising for a retail or consumer brand
- Strong commercial acumen with a proven track record of delivering online sales growth
- Experience managing trading calendars, promotional campaigns and onsite merchandising
- Strong analytical skills with experience using Adobe Analytics, Google Analytics, Contentsquare or similar platforms
- Advanced Excel skills with the ability to interpret data and turn insights into commercial actions
- Experience improving customer journeys through CRO, UX optimisation and A/B testing
- Knowledge of CMS platforms and eCommerce merchandising best practice
- Excellent forecasting, reporting and commercial planning experience
- Strong stakeholder management skills with experience working across Marketing, Buying, UX, Technology and Finance teams
- Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment
What's on offer
- Hybrid working
- Excellent career development opportunities
- Competitive salary and benefits package
- Opportunity to play a key role within a growing digital function
- Collaborative, supportive and forward-thinking culture
Contact Details:
Quest Search and Selection Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Digital Trading Manager in City of London
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Quest Search and Selection are looking for when hiring for a Senior Digital Trading Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Quest Search and Selection for the Senior Digital Trading Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Quest Search and Selection as a Senior Digital Trading Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Quest Search and Selection’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Senior Digital Trading Manager.
We think you need these skills to ace Senior Digital Trading Manager in City of London
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Quest Search and Selection, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Quest Search and Selection's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Quest Search and Selection. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Quest Search and Selection
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Quest Search and Selection uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Quest Search and Selection. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
