At a Glance
- Tasks: Manage CRM campaigns and drive customer engagement through innovative digital marketing strategies.
- Company: Join a leading B2C consumer business with a focus on exceptional customer loyalty.
- Benefits: Enjoy 22 days of annual leave, competitive salary, and employee discounts.
- Other info: Central office location with ongoing training and development opportunities.
- Why this job: Be part of a dynamic team driving growth and making a real impact in digital marketing.
- Qualifications: 1-2 years in digital marketing with hands-on CRM campaign experience.
The predicted salary is between 30000 - 40000 £ per year.
Quest Search & Selection is currently looking for a Performance Marketing & CRM Coordinator to support the delivery of profitable digital campaigns and enhance customer acquisition and retention strategies across multiple online marketing channels.
The role will play a key part in driving growth initiatives and contributing to the achievement of ambitious business targets.
The company we are partnering with is a leading multi-channel B2C consumer business, operating across a range of digital platforms to engage customers and deliver exceptional customer loyalty & service.
Duties & Responsibilities for this Performance Marketing & CRM Coordinator role: Take ownership of the end-to-end CRM journey, managing email and SMS campaigns from initial planning and creative development through to testing, launch, optimisation, and performance analysis.
Develop and execute customer segmentation and targeting strategies to deliver relevant, personalised communications that drive engagement and commercial results.
Create tailored CRM campaigns across diverse customer groups and brand audiences, ensuring messaging is aligned with customer needs and business objectives.
Support the Digital Marketing Manager with daily trading reviews, performance analysis, forecasting, and campaign planning to maximise online growth opportunities.
Act as a key contributor within the Digital Marketing team, helping improve channel performance, collaboration, and overall team effectiveness.
Ensure digital trading activity aligns with wider marketing plans and product strategies, proactively identifying opportunities, gaps, and areas for commercial improvement.
To be successful in this Performance Marketing & CRM Coordinator role: 1–2+ years’ experience in Digital Marketing, Performance Marketing, CRM, or a related online marketing role.
Hands‑on experience managing email marketing campaigns, including customer segmentation, audience targeting, and campaign optimisation.
Understanding of key performance marketing channels, including paid search, paid social, and digital acquisition strategies.
Strong analytical skills with experience using reporting tools such as Google Analytics to measure performance and identify insights.
Experience with A/B testing, experimentation, and optimisation techniques is desirable.
Previous experience within a B2C, e‑commerce, or retail environment is essential, with an understanding of customer‑led digital strategies.
The benefits of this Performance Marketing & CRM Coordinator role: 22 days’ annual leave Salary up to £30,000 Free onsite parking Attractive salary package Contributory pension scheme Employee discounts across the group Access to ongoing training and development opportunities Central head office location - this is a fully office‑based working environment If this opportunity aligns with your experience and career aspirations, and you’re looking to join a growing and innovative organisation, we’d love to hear from you! #J-18808-Ljbffr
Performance Marketing & CRM Coordinator in Cardiff employer: Quest Search and Selection
At Quest Search and Selection, we pride ourselves on being an exceptional employer that fosters a dynamic work culture focused on innovation and collaboration. Our commitment to employee growth is evident through tailored development programmes and opportunities to lead impactful projects in the thriving beauty sector across EMEA. Join us in a vibrant location where your contributions will directly influence our global ecommerce strategies and drive meaningful results.
Contact Details:
Quest Search and Selection Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Performance Marketing & CRM Coordinator in Cardiff
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Quest Search and Selection and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Quest Search and Selection are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Quest Search and Selection on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Quest Search and Selection. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Performance Marketing & CRM Coordinator in Cardiff
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Quest Search and Selection. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Quest Search and Selection:Show us that you’ve done your homework! In your application, briefly mention what you admire about Quest Search and Selection’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Quest Search and Selection
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Quest Search and Selection will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Quest Search and Selection, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
