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- Tasks: Lead a team to deliver an unforgettable customer experience in a vibrant airport boutique.
- Company: Join a trendy Travel Fashion & Lifestyle brand expanding across the UK and Europe.
- Benefits: Enjoy a competitive salary, generous holidays, wellness perks, and bonus potential up to 15%.
- Why this job: Be part of a dynamic environment that values growth, learning, and exceptional service.
- Qualifications: Experience in retail management, strong communication skills, and a passion for customer service required.
- Other info: Must be flexible with early and late shifts; background checks apply.
The predicted salary is between 36000 - 40000 £ per year.
Quest Search and Selection is partnering with this Travel Fashion & Lifestyle brand that is currently opening number of new stores in the UK & Europe.
In this Boutique Store Manager role your priority is delivering an unforgettable customer experience, while achieving your performance targets, and provide strong, effective leadership.
Please not this role is based in an airport environment, so will be subject to 5-year background checks and will require shift working patterns.
Key responsibilities of this Boutique Store Manager role:
- Oversee the daily store performance, team management, and customer experience.
- Lead, train, and motivate the store team to execute commercial activities.
- Maintain exceptional operational standards.
- Collaborate with the local HR department on people management topics.
- Identify opportunities and develop actionable plans with the Area Manager to improve store performance and team engagement.
- Achieving store targets and improving KPI performance.
- Create a culture of learning and growth through constructive feedback.
- Hold regular one-on-one meetings to build trust and connection with team members.
- Maintain accurate store administration, including cash control, attendance, stock management, health and safety, and maintenance.
- Monitor and adjust stock levels, implementing optimisation strategies.
- Maintain a clean, organised store and back-office.
To be successful in your application for this Boutique Store Manager position:
- Have Store, Deputy or Assistant Management experience in fashion, home, jewellery, or beauty background
- Ideally have worked in a customer focused, 121 selling environments in a premium retail setting.
- You are interested in working in a travel retail environment,
- The must be able to work the early & late shifts (starting as early as 3am/4am and finishing as late as 9pm/10pm)
- Ideally have strong operational and stock accuracy experience.
- Strong interpersonal skills, with excellent verbal, written, and IT communication abilities.
Benefits included in this Boutique Store Manager position:
- Salary between £36,000 – £40,000
- Generous holiday allowance
- Pension
- Numerous wellness benefits
- Bonus potential up to 15%
- Daily meal allowance
If you have the right experience for this opportunity & have a passion for service, please apply with your CV today!
Boutique Store Manager employer: Quest Search and Selection
Contact Detail:
Quest Search and Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boutique Store Manager
✨Tip Number 1
Familiarize yourself with the travel retail environment. Understanding the unique challenges and opportunities of working in an airport setting will help you stand out as a candidate who is ready to hit the ground running.
✨Tip Number 2
Highlight your leadership skills during the interview. Be prepared to share specific examples of how you've successfully led a team, motivated staff, and improved performance in previous roles.
✨Tip Number 3
Demonstrate your customer service expertise. Since delivering an unforgettable customer experience is a priority, think of ways to showcase your ability to create positive interactions and resolve issues effectively.
✨Tip Number 4
Be ready to discuss your operational knowledge. Prepare to talk about your experience with stock management, cash control, and maintaining high operational standards, as these are crucial for the role.
We think you need these skills to ace Boutique Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in store management, particularly in fashion or retail. Emphasize any leadership roles and customer service achievements to align with the Boutique Store Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional customer experiences. Mention your interest in the travel retail environment and how your skills can contribute to the brand's success.
Highlight Relevant Skills: In your application, focus on your strong interpersonal skills and operational experience. Provide examples of how you've successfully managed teams, improved performance metrics, and maintained high operational standards.
Prepare for Background Checks: Since this role requires a 5-year background check, ensure you have all necessary documentation ready. Be prepared to discuss your work history and any gaps during the interview process.
How to prepare for a job interview at Quest Search and Selection
✨Showcase Your Leadership Skills
As a Boutique Store Manager, strong leadership is key. Be prepared to share specific examples of how you've successfully led and motivated a team in previous roles. Highlight your ability to create a positive work environment and foster team engagement.
✨Demonstrate Customer-Centric Mindset
This role emphasizes delivering an unforgettable customer experience. Prepare to discuss how you've prioritized customer satisfaction in past positions, including any strategies you've implemented to enhance the shopping experience.
✨Discuss Operational Excellence
Operational standards are crucial in this position. Be ready to talk about your experience with stock management, cash control, and maintaining store organization. Provide examples of how you've improved operational efficiency in previous roles.
✨Prepare for Shift Work Discussion
Since the role requires early and late shifts, be honest about your availability and willingness to work flexible hours. Share any relevant experiences you have with shift work and how you manage your time effectively.
