Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage operations and optimise performance across 30+ amusement sites in the UK.
- Company: Join a leading seasonal retailer with a vibrant culture and multiple locations.
- Benefits: Enjoy life assurance, car allowance, discounts, and generous holiday leave.
- Why this job: Make a real impact in a dynamic role while developing your career in retail.
- Qualifications: 5+ years in retail or hospitality, strong commercial acumen, and people management skills.
- Other info: Opportunities for travel and professional development in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Quest Search & Selection are proud to represent one of the UK's leading seasonal retailers who have different sites across the UK. The UK Operations & Commercial Manager – Amusements, reporting to the Head of Retail, manages operator partners, delivers optimisation projects, and oversees reporting and insights. Supports day-to-day operations, acting as main contact for Site teams and Operators. Leads space optimisation projects, tracks performance improvements, and provides insights for machine placement and category planning of projected £50 million business.
Key Responsibilities:
- Partner with Finance, Business Analysts and proposition to analyse performance, set KPIs and track sales and contribution against budget.
- Lead the business until area of over 30 sites in the UK & Coastal regions.
- Look after the operations, space, commercials, people management and site optimisation.
- Drive space and revenue optimisation across parks through machine and category analysis, heat-map & space planning experience.
- Coordinate cross-functional delivery of optimisation plans with teams including digital, facilities and site operations.
- Manage operator partner coordination including account support, invoicing, contract administration and business review insights.
- Act as the main contact for site teams and operators, supporting rollout of optimisation initiatives and peak-season readiness.
- Monitor performance with Business Analyst on new products and implement ongoing machine and category improvements.
- Support H&S and regulatory compliance through audits, risk assessments and license management.
Key Requirements:
- Ideally having 5+ years’ experience in retail, hospitality, leisure experience.
- Have led large teams within multiple sites and can show how you have scaled revenue.
- Strong commercial acumen with knowledge of P&L, sales, and margin performance.
- Must have strong stakeholder experience and manage 3rd parties.
- Experience within slots, amusements etc is desirable but not essential.
- Strong sales, customer service, and stakeholder management skills, as well as people management experience.
- Open to travelling and staying away once a week & also travel to head office and plan diary in advance.
- Experience dealing with operations partners, franchises, electronic leisure experience is beneficial.
- Understanding of space planning, floor management, and sales/data analysis.
Benefits:
- Life assurance.
- Car Allowance of £7,500 minimum.
- Discount and offers across the group 20% friends and family discount.
- 22 Holiday days (rising to 25 days).
- Free parking.
- Learning and development support.
If this sounds like you and you are keen to apply, please apply quoting reference no. JO-2603-115411.
Locations
UK Operations & Commercial Manager - Amusements in Basildon, Essex employer: Quest Search and Selection
Contact Detail:
Quest Search and Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK Operations & Commercial Manager - Amusements in Basildon, Essex
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in retail or operations. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its competitors. Understand their business model and think about how you can contribute to their success, especially in areas like space optimisation and performance tracking.
✨Tip Number 3
Showcase your experience with data analysis and commercial acumen during interviews. Be ready to discuss specific examples of how you've driven revenue and improved operations in previous roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace UK Operations & Commercial Manager - Amusements in Basildon, Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of UK Operations & Commercial Manager. Highlight your experience in retail and operations, especially any work with multiple sites or teams. We want to see how you’ve driven revenue and managed stakeholders!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of your achievements in space optimisation and performance tracking, and don’t forget to mention your passion for the amusements sector.
Showcase Your Commercial Acumen: We’re looking for someone with strong commercial skills, so make sure to include any relevant experience with P&L management, sales tracking, and budget setting. Give us a glimpse into how you've successfully analysed performance and set KPIs in your previous roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen and ready to join our team!
How to prepare for a job interview at Quest Search and Selection
✨Know Your Numbers
As a UK Operations & Commercial Manager, you'll need to demonstrate your strong commercial acumen. Brush up on key metrics like P&L, sales figures, and margin performance. Be ready to discuss how you've used these numbers to drive revenue in past roles.
✨Showcase Your Leadership Skills
With experience leading large teams across multiple sites, it's crucial to highlight your people management skills. Prepare examples of how you've motivated teams, managed conflicts, and scaled operations effectively. This will show that you can handle the responsibilities of this role.
✨Understand Space Optimisation
Since space optimisation is a key part of the job, be prepared to discuss your experience with space planning and machine placement. Bring examples of how you've successfully implemented optimisation projects in previous roles, and be ready to share your insights on category planning.
✨Engage with Stakeholders
Strong stakeholder management is essential for this position. Think about your experiences working with various partners and how you've built relationships. Be ready to discuss specific instances where you've coordinated with third parties or managed operator partners effectively.