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- Tasks: Manage operations across 30+ sites, optimise space and drive revenue growth.
- Company: Join a leading seasonal retailer with multiple locations across the UK.
- Benefits: Enjoy life assurance, car allowance, discounts, and generous holiday leave.
- Why this job: Make a real impact in a dynamic environment while developing your career.
- Qualifications: 5+ years in retail or hospitality with strong commercial and people management skills.
- Other info: Opportunity for travel and excellent career progression.
The predicted salary is between 36000 - 60000 £ per year.
Quest Search & Selection are proud to represent one of the UK's leading seasonal retailers who have different sites across the UK. The UK Operations & Commercial Manager – Amusements, reporting to the Head of Retail, manages operator partners, delivers optimisation projects, and oversees reporting and insights. Leads space optimisation projects, tracks performance improvements, and provides insights for machine placement and category planning of projected £50 million business.
Key Responsibilities:
- Partner with Finance, Business Analysts and proposition to analyse performance, set KPIs and track sales and contribution against budget.
- Lead the business until area of over 30 sites in the UK & Coastal regions.
- Look after the operations, space, commercials, people management and site optimisation.
- Drive space and revenue optimisation across parks through machine and category analysis, heat-map & space planning experience.
- Coordinate cross-functional delivery of optimisation plans with teams including digital, facilities and site operations.
- Manage operator partner coordination including account support, invoicing, contract administration and business review insights.
- Monitor performance with Business Analyst on new products and implement ongoing machine and category improvements.
- Support H&S and regulatory compliance through audits, risk assessments and license management.
Key Requirements:
- Ideally having 5+ years’ experience in retail, hospitality, leisure experience.
- Strong commercial acumen with knowledge of P&L, sales, and margin performance.
- Strong sales, customer service, and stakeholder management skills, as well as people management experience.
- Open to travelling and staying away once a week & also travel to head office and plan diary in advance.
- Understanding of space planning, floor management, and sales/data analysis.
Benefits:
- Life assurance.
- Car Allowance of £7,500 minimum.
- Discount and offers across the group.
- 20% friends and family discount.
- 22 Holiday days (rising to 25 days).
- Free parking.
If this sounds like you and you are keen to apply, please apply quoting reference no.
Locations
Commercial Business Operations Manager in Basildon, Essex employer: Quest Search and Selection
Contact Detail:
Quest Search and Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Business Operations Manager in Basildon, Essex
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and leisure sectors. We all know that sometimes it’s not just what you know, but who you know that can get you in the door.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their operations, values, and recent projects. We want you to walk in there with confidence and show them you’re the perfect fit for their team!
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do mock interviews with you. We can’t stress enough how important it is to articulate your experience and skills clearly, especially when it comes to commercial acumen and space optimisation.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Commercial Business Operations Manager in Basildon, Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Commercial Business Operations Manager. Highlight your experience in retail, hospitality, or leisure, and showcase your commercial acumen and people management skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to space optimisation and performance tracking, and don’t forget to show your enthusiasm for the company.
Showcase Your Achievements: When detailing your past roles, focus on achievements rather than just responsibilities. Use numbers and examples to illustrate how you’ve driven sales, improved performance, or optimised space in previous positions.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Quest Search and Selection
✨Know Your Numbers
Make sure you brush up on your P&L knowledge and sales metrics. Being able to discuss how you've driven revenue or optimised space in previous roles will show that you understand the commercial side of the business.
✨Showcase Your Leadership Skills
Prepare examples of how you've managed teams or coordinated cross-functional projects. Highlighting your people management experience will demonstrate that you're ready to lead operations across multiple sites.
✨Understand the Business
Research the company’s operations and their approach to space optimisation. Being able to discuss their current strategies and suggest improvements will impress the interviewers and show your genuine interest in the role.
✨Prepare for Scenario Questions
Think about potential challenges you might face in this role, such as managing operator partners or ensuring compliance. Prepare thoughtful responses that showcase your problem-solving skills and ability to adapt.