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- Tasks: Support the Store Manager in running a vibrant airport store and delivering top-notch customer experiences.
- Company: Join a leading Fashion, Lifestyle & Well-being brand in the exciting travel retail sector.
- Benefits: Enjoy a competitive salary, meal allowance, bonus scheme, and exclusive employee discounts.
- Why this job: Be part of a dynamic team that values trust, feedback, and exceptional service in a fun environment.
- Qualifications: 1+ years in a retail or hospitality supervisory role with strong people management skills required.
- Other info: Flexible shift patterns from 4am to 10pm due to airport hours; ongoing training provided.
The predicted salary is between 28000 - 30000 £ per year.
Quest Search and Selection is partnering with a Fashion, Lifestyle & Well-being brand within travel retail. As an Assistant Manager, you’ll support the Store Manager in inspiring a high-performing team and delivering exceptional customer experiences & commercial reward.
The roles and responsibilities of this Assistant Manager – Lifestyle retail role include:
- Assist with the day-to-day running of this airport store and overall business success.
- Deliver Commercial KPI’s including ATV, UPT, Sales & Stock control.
- Step in for the Store Manager when needed and take charge of daily operations.
- Drive store performance through excellent service, smooth operations, and strong teamwork.
- Support the Store Manager in building a culture of trust and open feedback.
- Help recruit, hire, and retain a talented, diverse store team.
- Motivate and inspire the team to deliver exceptional customer experiences.
Qualifications required for this role:
- 1 year + proven experience as an Assistant/Deputy Manager or Supervisor/Keyholder in a similar role in retail or hospitality.
- Ideally working in a customer-focused retail environment.
- Happy to work shift pattern from 4am - 10pm (due to airport opening hours).
- Strong people management skills: communication, motivation, coaching, and training.
- Used to working towards commercial KPI’s.
- Performance & process driven and able to inspire your team to excel.
Benefits of joining this role include:
- Salary between £28,000 - £30,000.
- Airport car parking expensed.
- Meal allowance.
- A competitive bonus scheme.
- Ongoing training and development programs.
- Exclusive employee discount.
- Access to wellness initiatives and an Employee Assistance Programme (EAP).
- Fun company and team events to celebrate success.
If this role sounds like you then please apply today!
Assistant Manager - Lifestyle retail employer: Quest Search and Selection
Contact Detail:
Quest Search and Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Lifestyle retail
✨Tip Number 1
Familiarise yourself with the brand's values and customer service philosophy. Understanding what makes them unique will help you align your approach when discussing how you can contribute to their team.
✨Tip Number 2
Prepare examples from your previous experience that demonstrate your ability to meet commercial KPIs. Be ready to discuss specific situations where you successfully drove sales or improved team performance.
✨Tip Number 3
Showcase your leadership skills by thinking of ways you can motivate and inspire a team. Consider sharing ideas on how to build a positive store culture during your discussions.
✨Tip Number 4
Be open about your flexibility regarding shift patterns, especially given the airport's operating hours. Highlighting your willingness to adapt will demonstrate your commitment to the role.
We think you need these skills to ace Assistant Manager - Lifestyle retail
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Assistant Manager position. Tailor your application to highlight relevant experience in retail or hospitality.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous roles as an Assistant/Deputy Manager or Supervisor. Provide specific examples of how you've driven store performance and managed teams effectively.
Showcase People Management Skills: Demonstrate your strong people management skills in your application. Mention any experience you have in coaching, training, and motivating a team, as well as how you’ve contributed to a positive work culture.
Tailor Your Cover Letter: Craft a personalised cover letter that reflects your passion for the lifestyle retail sector. Discuss why you want to work for this particular brand and how you can contribute to their success in delivering exceptional customer experiences.
How to prepare for a job interview at Quest Search and Selection
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully motivated your team or improved performance. Highlight your people management skills and how you foster a positive work environment.
✨Understand Commercial KPIs
Familiarise yourself with key performance indicators relevant to the retail sector, such as Average Transaction Value (ATV) and Units Per Transaction (UPT). Be ready to discuss how you've previously worked towards these metrics and how you plan to drive them in this role.
✨Emphasise Customer Experience
This role is all about delivering exceptional customer experiences. Think of specific instances where you've gone above and beyond for customers. Be prepared to discuss how you would ensure that your team maintains high service standards in a busy airport environment.
✨Be Ready for Shift Patterns
Since the role requires flexibility with shift patterns, be honest about your availability and willingness to work early mornings or late evenings. Show that you understand the demands of working in an airport retail environment and are committed to meeting those needs.
