At a Glance
- Tasks: Drive sales, manage staff, and create an exceptional shopping experience.
- Company: Established international premium retailer with a strong presence in Europe and Asia.
- Benefits: Monthly bonuses, generous holidays, pension, and great staff discounts.
- Other info: Perfect for those seeking a challenging and rewarding career in retail.
- Why this job: Join a dynamic team and lead exciting new store openings in luxury retail.
- Qualifications: 2+ years in retail management, excellent communication skills, and a passion for luxury products.
The predicted salary is between 30000 - 40000 £ per year.
This business is currently recruiting for a Store Manager to drive sales performance and maximise profitability through effective management of staff, inventory, and operational expenses. This international premium retailer has been established for over 80 years and has continued success in Europe and Asia. The retailer has a number of new store openings this year. This store provides an exciting array of luxury products and a premium experience with their carefully edited collection of European merchandise including handbags, accessories, and travel.
Responsibilities of this Store Manager position:
- Ensure sales targets are achieved within the allocated budget.
- Monitor, collect, and analyse KPIs to identify areas for improvement.
- Build customer loyalty by encouraging repeat business and deliver exceptional service.
- Recruit, train, coach, and motivate staff to ensure retention.
- Measure staff performance and manage disciplinary, capability, and attendance issues.
- Schedule staff efficiently within the payroll budget.
- Manage stock levels and make key decisions regarding stock control.
- Accurate pricing of products displayed on the shop floor and minimise losses to meet the company's shrinkage target.
- Ensure compliance with company operational policies and procedures, including cash handling, opening, and closing, and health and safety.
- Ensure the store is clean and visually appealing to create a customer-friendly environment.
- Ensure thorough preparation of promotions and suggest visual merchandising adjustments to suit the local customer profile.
- Report directly to the Area Manager.
To be successful in this Store Manager position:
- Ideally having 2 years' + experience as Store, Deputy or Assistant Manager within premium or luxury retail.
- Have worked in high profile stores or new store openings would be desirable.
- Excellent communication skills.
- Proficient in computer skills, with competent use of Microsoft Office.
- Physically fit, with stock areas requiring constant bending and frequent lifting of product up to 15 Kg.
This is based in the Outlet.
Benefits of this Store Manager position:
- Monthly bonus on average if the store hits target.
- Working hours: 40 hours per week (over any 5 days).
- Employee Assistance Programme.
- Generous holiday allowance.
- Pension.
- Great staff discount.
This is a great opportunity if you are passionate about retail and seeking a new challenge. If you have the right skills based on the description above, please apply.
Store Manager in Ashford employer: Quest Search and Selection
As a Store Manager with this esteemed international premium retailer, you will thrive in a dynamic work environment that values employee growth and development. With over 80 years of success, the company offers competitive benefits including a monthly bonus, generous holiday allowance, and a supportive Employee Assistance Programme, all while fostering a culture of excellence and customer loyalty. Join a team that is passionate about luxury retail and dedicated to providing an exceptional shopping experience in a visually appealing store setting.
Contact Details:
Quest Search and Selection Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Ashford
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Quest Search and Selection, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Quest Search and Selection!
We think you need these skills to ace Store Manager in Ashford
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Quest Search and Selection, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Quest Search and Selection and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Quest Search and Selection that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Quest Search and Selection
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
