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- Tasks: Manage ecommerce operations, ensuring smooth site performance and overseeing web development projects.
- Company: Join a dynamic omnichannel business with a strong online presence and member's club.
- Benefits: Enjoy holidays, pension, free parking, and great growth opportunities in a head office-based role.
- Why this job: Be a key player in enhancing user experience and driving digital growth in a collaborative environment.
- Qualifications: 2-3 years in digital tech, preferably ecommerce, with project management and software integration experience.
- Other info: Apply with your CV in Microsoft Word format and reference JO-2411-114894.
The predicted salary is between 36000 - 60000 £ per year.
Quest Search & Selection are currently working with this omnichannel business and a strong presence online and via their member's club. The Website Operations Manager reports to the Head of Digital, which is pivotal to ensuring the seamless operation of ecommerce platforms & driving growth within their digital platform.
Key responsibilities of Website Operations Manager:
- Serve as a key liaison between the Digital team and other departments.
- Being the point of contact for external agencies and partners.
- Ensure the smooth and efficient operation of ecommerce site, including loading speed, site navigation and broken links.
- Oversee web development projects, handling both ad-hoc tasks and those aligned with the broader digital strategy.
- Manage software integrations, including Product Information Management (and associated workflows), CRM databases, audience segmentation, email automations and social media integrations.
- Provide technical insights for the business, evaluating the benefits of both new and existing software and how they align with company objectives.
- Identify and propose website enhancements, focusing on UX and CRO strategies, with an analysis of financial impacts.
Key requirements of this Website Operations Manager:
- 2-3 years' experience within digital technologies, preferably with an ecommerce emphasis.
- Technical experience on digital projects, platforms etc across their trading and digital marketing platforms.
- Involvement with improving site performance including UX.
- Experience managing software or site migration or reforming projects is advantageous.
- PIM Workflow experience is advantageous.
- SaaS platforms experience within PIM, CRM, and ESP.
- Project management experience, with a proactive approach to multitasking and execution.
Benefits included for this Website Operations Manager:
- Head office-based role.
- Holidays.
- Pension.
- Free Parking.
The role offers great growth opportunities and if it sounds like a role that would be suitable to your skills and experience, please apply today quoting the reference no JO-2411-114894. We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Website Operations Manager employer: Quest Search and Selection Ltd
Contact Detail:
Quest Search and Selection Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Website Operations Manager
✨Tip Number 1
Familiarise yourself with the latest trends in ecommerce and digital technologies. Being knowledgeable about current tools and platforms will help you stand out during discussions with the hiring team.
✨Tip Number 2
Network with professionals in the ecommerce space, especially those who have experience in website operations. Engaging with industry peers can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved website performance or user experience in your previous roles. Concrete examples will demonstrate your expertise and problem-solving skills.
✨Tip Number 4
Research the company’s current digital strategy and be ready to suggest potential enhancements. Showing that you’ve done your homework and can contribute ideas will make a strong impression.
We think you need these skills to ace Website Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in digital technologies and ecommerce. Focus on specific projects where you've improved site performance or managed software integrations, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about the role of Website Operations Manager. Mention your experience with UX and CRO strategies, and how you can contribute to the company's digital growth.
Highlight Relevant Skills: Emphasise your project management skills and any experience with PIM, CRM, and SaaS platforms. Be specific about your technical insights and how they align with the company's objectives.
Follow Application Instructions: Ensure you submit your application as a Microsoft Word document, as requested. Double-check that you include all necessary information and reference the job number JO-2411-114894 in your application.
How to prepare for a job interview at Quest Search and Selection Ltd
✨Know Your Digital Landscape
Familiarise yourself with the latest trends in ecommerce and digital technologies. Be prepared to discuss how these trends can impact the company's operations and growth.
✨Showcase Your Technical Skills
Highlight your experience with software integrations, PIM workflows, and CRM systems. Be ready to provide examples of how you've improved site performance or managed digital projects in the past.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Think of specific scenarios where you had to enhance user experience or resolve technical issues, and be ready to explain your approach.
✨Demonstrate Your Project Management Experience
Discuss your project management skills and how you've successfully multitasked on various digital initiatives. Provide concrete examples of projects you've led and their outcomes.
