Quality Assurance & Product Manager - Retail in Hilton
Quality Assurance & Product Manager - Retail

Quality Assurance & Product Manager - Retail in Hilton

Hilton Full-Time 36000 - 60000 £ / year (est.) No home office possible
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Quest Search and Selection Ltd

At a Glance

  • Tasks: Lead product quality management and ensure compliance in the retail sector.
  • Company: Join a leading privately-owned business with over 1,500 employees across the UK.
  • Benefits: Enjoy flexible working, generous discounts, holiday allowance, and employee support.
  • Why this job: Make a real impact on product quality and compliance while leading a small team.
  • Qualifications: 4-5+ years in quality/compliance roles and strong leadership skills required.
  • Other info: Dynamic work environment with regular social events and career growth opportunities.

The predicted salary is between 36000 - 60000 £ per year.

Quest Search & Selection is looking for a QA & Product Manager to oversee product quality, supplier compliance, and risk mitigation across general merchandise within the retail sector. This privately-owned business employs 1,500+ people across 70 UK locations and remains a leader in its field.

Key Responsibilities:

  • Lead product quality management, ensuring UK regulatory compliance for all hardline/general merchandise/accessories products.
  • Ensure processes stay up-to-date with UK laws.
  • Manage vendor relationships, ensuring SEDEX compliance and timely resolution of audit issues.
  • Source high-quality vendors, negotiate contracts, and manage rebates.
  • Work with testing labs, audit houses, third-party partners, and suppliers.
  • Oversee QA/QC policies, product quality issues, recalls, and returns.
  • Maintain product compliance, manage test certificates, and ensure safety data sheets.
  • Lead ethical and environmental audits, maintaining due diligence.

Key Requirements:

  • 4-5+ years' experience in quality/compliance roles.
  • Leadership experience managing a small team (2 reportees).
  • Experience with external agencies, vendors, and contract management.
  • Strong communication skills and knowledge of UK/EU testing requirements.
  • Familiar with SEDEX systems and third-party audits.
  • Detail-oriented and process-driven.

Benefits:

  • Flexible working (2/3 days in office).
  • 25% employee discount, generous holiday allowance, pension, cycle-to-work scheme.
  • Employee support programme and regular social events.

If you have the relevant experience, apply today quoting the reference JO-2510-115297. We request that candidates send their CV as a Microsoft Word document where possible.

Quality Assurance & Product Manager - Retail in Hilton employer: Quest Search and Selection Ltd

As a privately-owned leader in the retail sector, this company offers an exceptional work environment that prioritises employee well-being and professional growth. With flexible working arrangements, generous benefits including a 25% employee discount, and a supportive culture that encourages team collaboration and social engagement, employees are empowered to thrive both personally and professionally. The opportunity to lead quality assurance initiatives while working with a diverse range of vendors and partners makes this role particularly rewarding for those passionate about product excellence and compliance.
Quest Search and Selection Ltd

Contact Detail:

Quest Search and Selection Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Quality Assurance & Product Manager - Retail in Hilton

✨Tip Number 1

Network like a pro! Reach out to your connections in the retail sector and let them know you're on the hunt for a Quality Assurance & Product Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its products. Familiarise yourself with their compliance standards and recent news. This will help us stand out as a knowledgeable candidate who’s genuinely interested in the role.

✨Tip Number 3

Practice your answers to common interview questions, especially those related to quality management and vendor relationships. We want to showcase our leadership experience and problem-solving skills effectively.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Quality Assurance & Product Manager - Retail in Hilton

Product Quality Management
UK Regulatory Compliance
Vendor Relationship Management
SEDEX Compliance
Contract Negotiation
Audit Management
QA/QC Policies
Test Certificate Management
Safety Data Sheet Management
Ethical Audits
Environmental Audits
Leadership Skills
Communication Skills
Attention to Detail
Process-Driven Approach

Some tips for your application 🫡

Read the Job Description Carefully: Before you start writing your application, make sure to read the job description thoroughly. We want to see that you understand what we're looking for in a Quality Assurance & Product Manager, so highlight your relevant experience and skills that match the key responsibilities.

Tailor Your CV: Don’t just send out the same CV for every job. Take the time to tailor your CV specifically for this role. We love seeing how your past experiences relate directly to the responsibilities listed, especially around product quality management and vendor relationships.

Show Off Your Communication Skills: Strong communication is key for this position, so make sure your application reflects that. Use clear and concise language, and don’t forget to proofread! We want to see that you can communicate effectively, both in writing and verbally.

Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. Make sure to submit your CV as a Microsoft Word document, as requested, and include any additional information that showcases your fit for the role. We can't wait to hear from you!

How to prepare for a job interview at Quest Search and Selection Ltd

✨Know Your Stuff

Make sure you brush up on UK regulatory compliance and SEDEX systems. Familiarise yourself with the latest testing requirements and quality assurance processes relevant to the retail sector. This will show that you're not just a candidate, but someone who truly understands the industry.

✨Showcase Your Leadership Skills

Since this role involves managing a small team, be prepared to discuss your leadership experience. Think of specific examples where you've successfully led a team or resolved conflicts. Highlight how you motivate others and ensure everyone is aligned with quality standards.

✨Vendor Management Know-How

Be ready to talk about your experience with vendor relationships and contract management. Share any successful negotiations you've conducted or how you've handled compliance issues with suppliers. This will demonstrate your ability to manage external partnerships effectively.

✨Ask Smart Questions

Prepare insightful questions about the company's approach to product quality and compliance. Inquire about their current challenges in the retail sector or how they maintain ethical standards. This shows your genuine interest in the role and helps you assess if the company aligns with your values.

Quality Assurance & Product Manager - Retail in Hilton
Quest Search and Selection Ltd
Location: Hilton
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