CRM & Retention Lead – Lifecycle & Personalisation

CRM & Retention Lead – Lifecycle & Personalisation

Full-Time No working from home possible
Quest Search and Selection Ltd

Quest Search & Selection is recruiting for a CRM & Retention Manager to lead the CRM and retention function for a fast-growing premium fashion brand in London. You will own the email marketing programme, evolve lifecycle communications, and build a strategic, insight-led CRM programme.

You will design loyalty initiatives, explore SMS as a retention channel, and partner with eCommerce and Creative teams to optimise customer touchpoints.

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CRM & Retention Lead – Lifecycle & Personalisation employer: Quest Search and Selection Ltd

At Quest Search Selection, we pride ourselves on being an excellent employer, offering a dynamic work environment that fosters growth and collaboration. As a Senior Accounts Supervisor, you'll benefit from our commitment to employee development, with opportunities for training and advancement in a rapidly expanding company that values innovation and teamwork. Located in a vibrant area with exciting new store launches on the horizon, this is a unique chance to be part of a team that brings both global brands and local favourites to millions of customers every year.

Quest Search and Selection Ltd

Contact Details:

Quest Search and Selection Ltd Recruitment Team