Quest Search & Selection is recruiting a National F&B Operations Manager for a leading UK leisure and hospitality business with a nationwide portfolio of company-operated and franchised restaurants, QSR outlets, takeaways, cafés, pubs and casual dining venues.
This senior leadership role will focus on driving commercial performance, operational excellence and profitable growth across high-footfall tourist destinations.
The successful candidate will lead operational support teams, work closely with General Managers and franchise partners, and oversee new openings, ensuring consistent standards, strong profitability and an exceptional guest experience.
Key Responsibilities of this National F&B Operations Manager role:
- Lead Food & Beverage operations across a multi-site and hospitality business, driving commercial performance and operational excellence.
- Develop and implement operational strategies, business cases and improvement plans.
- Oversee seasonal operations, franchise launches and proposition development.
- Ensure consistent implementation of operational procedures, food safety, health and safety and brand standards.
- Manage franchise partnerships, maintaining strong relationships with franchisors and ensuring compliance.
- Drive profitability, cost control, operational efficiency and an exceptional guest experience.
- Monitor performance metrics, audits, reporting and operational standards, addressing areas for improvement.
- Lead, coach and develop operational support teams, supporting talent development and succession planning.
- Identify franchise growth opportunities and ensure successful implementation of new concepts and openings.
- Champion best practice, continuous improvement and consistent operating standards across all sites.
Key Requirements of this National F&B Operations Manager role:
- Ideally having experience in QSR, casual dining, pubs, leisure and other large, multi-site F&B operations.
- Strong F&B knowledge, executive-level credibility and hands-on operational experience across multi-site businesses.
- Experience managing both company-operated and franchised businesses would be advantageous.
- Strong commercial, P&L and margin management skills.
- Having international experience can be considered; UK experience is beneficial but not essential.
- Excellent communication, analytical, organisational and project management skills.
- Proven leadership, coaching and performance management abilities.
- Food Hygiene qualification preferred but not essential.
- Comfortable with travel at least every other week.
Benefits of this National F&B Operations Manager role:
- Hybrid - this is a nationwide role so expectations are 3 days in the field or head office and x2 days WFH
- Salary is dependent on experience - please note we are open to candidates higher the salary range as there is room for negotiation.
- Car allowance
- 30% bonus
- 20% friends and family discount.
- Free parking.
- Learning and development support.
If this sounds like you and you are keen to apply for this F&B Operations Lead, please apply
We request that candidates send their CV as a Microsoft Word document where possible.
Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
National F&B Operations Manager in Baldock employer: Quest Search and Selection Ltd Careers
As a leading global retailer, this company offers an exceptional work environment for the EU SEO Specialist role, fostering a culture of collaboration and innovation. Employees benefit from a range of perks including a subsidised café, gym membership, and a contributory pension scheme, all while working in a dynamic office setting that encourages professional growth and development. With a strong focus on employee well-being and a commitment to driving eCommerce success across multiple European markets, this is an ideal place for those looking to make a meaningful impact in their careers.
Contact Details:
Quest Search and Selection Ltd Careers Recruitment Team
