At a Glance
- Tasks: Lead and optimise food & beverage operations across multiple sites for a thriving hospitality business.
- Company: Join a leading UK leisure and hospitality brand with a diverse portfolio.
- Benefits: Enjoy hybrid working, competitive salary, car allowance, bonuses, and discounts.
- Other info: Opportunities for travel and professional development in a dynamic environment.
- Why this job: Make a real impact on guest experiences while driving profitability and operational excellence.
- Qualifications: Experience in multi-site F&B operations and strong leadership skills required.
The predicted salary is between 63000 - 77000 £ per year.
Quest Search & Selection is recruiting a National F&B Operations Manager for a leading UK leisure and hospitality business with a nationwide portfolio of company-operated and franchised restaurants, QSR outlets, takeaways, cafés, pubs and casual dining venues.
This senior leadership role will focus on driving commercial performance, operational excellence and profitable growth across high-footfall tourist destinations.
The successful candidate will lead operational support teams, work closely with General Managers and franchise partners, and oversee new openings, ensuring consistent standards, strong profitability and an exceptional guest experience.
Key Responsibilities of this National F&B Operations Manager role
- Lead Food & Beverage operations across a multi-site and hospitality business, driving commercial performance and operational excellence.
- Develop and implement operational strategies, business cases and improvement plans.
- Oversee seasonal operations, franchise launches and proposition development.
- Ensure consistent implementation of operational procedures, food safety, health and safety and brand standards.
- Manage franchise partnerships, maintaining strong relationships with franchisors and ensuring compliance.
- Drive profitability, cost control, operational efficiency and an exceptional guest experience.
- Monitor performance metrics, audits, reporting and operational standards, addressing areas for improvement.
- Lead, coach and develop operational support teams, supporting talent development and succession planning.
- Identify franchise growth opportunities and ensure successful implementation of new concepts and openings.
- Champion best practice, continuous improvement and consistent operating standards across all sites.
Key Requirements of this National F&B Operations Manager role
- Ideally having experience in QSR, casual dining, pubs, leisure and other large, multi-site F&B operations.
- Strong F&B knowledge, executive-level credibility and hands-on operational experience across multi-site businesses.
- Experience managing both company-operated and franchised businesses would be advantageous.
- Strong commercial, P&L and margin management skills.
- Having international experience can be considered; UK experience is beneficial but not essential.
- Excellent communication, analytical, organisational and project management skills.
- Proven leadership, coaching and performance management abilities.
- Food Hygiene qualification preferred but not essential.
- Comfortable with travel at least every other week.
Benefits of this National F&B Operations Manager role
- Hybrid - this is a nationwide role so expectations are 3 days in the field or head office and x2 days WFH
- Salary is dependent on experience - please note we are open to candidates higher the salary range as there is room for negotiation.
- Car allowance
- 30% bonus
- 20% friends and family discount.
- Free parking.
- Learning and development support.
If this sounds like you and you are keen to apply for this F&B Operations Lead , please apply
We request that candidates send their CV as a Microsoft Word document where possible.
Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
National F&B Operations Manager in Baldock employer: Quest Search and Selection Ltd Careers
As a leading global retailer, this company offers an exceptional work environment for the EU SEO Specialist role, fostering a culture of collaboration and innovation. Employees benefit from a range of perks including a subsidised café, gym membership, and a contributory pension scheme, all while working in a dynamic office setting that encourages professional growth and development. With a strong focus on employee well-being and a commitment to driving eCommerce success across multiple European markets, this is an ideal place for those looking to make a meaningful impact in their careers.
Contact Details:
Quest Search and Selection Ltd Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land National F&B Operations Manager in Baldock
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Quest Search and Selection Ltd Careers. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Quest Search and Selection Ltd Careers
Don't be shy about reaching out to Quest Search and Selection Ltd Careers directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace National F&B Operations Manager in Baldock
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Quest Search and Selection Ltd Careers and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Quest Search and Selection Ltd Careers
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
