At a Glance
- Tasks: Answer and manage incoming calls, providing excellent customer service to all callers.
- Company: Join a supportive hospital team in Derby with a focus on community care.
- Benefits: Flexible shifts, competitive pay, and opportunities for personal and professional growth.
- Other info: Diverse workplace welcoming applicants from all backgrounds.
- Why this job: Kickstart your career in a dynamic environment while making a difference in people's lives.
- Qualifications: Strong communication skills and a commitment to customer service.
The predicted salary is between 19800 - 21840 € per year.
Immediate Start - TEMP TO PERM. The Switchboard role provides an effective, efficient and customer-focused service to all callers in Derby. You will receive and action all incoming calls to the Hospital including internal and external calls, answering in a timely manner to ensure the Contact Centre meets Branch and Force performance targets and to ensure high standards of customer service are met.
We are looking for flexible people who can work shifts, days, nights and weekends. Mornings 0600 start, days 1400 start, nights 2200 start. Pay rate is from £9.50-£10.50 p/h. Must have a right to work in the UK; DBS preferred.
You will have excellent communication skills, the willingness to continually develop your skills and knowledge, and a clear, victim-centred focus. We are committed to ensuring that the diverse makeup of our workforce is reflective of the communities we serve. We encourage and welcome applications from all backgrounds and all of our communities.
This is an opportunity for a career change giving you a fresh start or even your first career steps - joining the hospital will give you the opportunity to develop and grow your career and yourself personally.
To apply for this role you must have a good record of attendance, at least during the last two years. If you are interested in becoming a Switchboard receptionist at a Hospital in Derby then please click apply now. Once received we will invite you onsite for an interview.
Switchboard Receptionist in Derby employer: Quest Recruitment
Joining our team as a Switchboard Receptionist at the Hospital in Derby offers you a unique opportunity to be part of a supportive and dynamic work environment. We pride ourselves on fostering a culture of inclusivity and personal growth, providing flexible shift patterns to accommodate your lifestyle while ensuring you receive comprehensive training and development opportunities. With a commitment to high standards of customer service and a diverse workforce that reflects the community we serve, this role is perfect for those looking to make a meaningful impact in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Switchboard Receptionist in Derby
✨Tip Number 1
Make sure you know the ins and outs of the role before your interview. Research what a Switchboard Receptionist does, especially in a hospital setting. This will help us show that you're genuinely interested and ready to hit the ground running!
✨Tip Number 2
Practice your communication skills! Since this role is all about handling calls, we recommend doing mock interviews or role-playing scenarios with friends. This way, you'll feel more confident when it comes to answering questions during the actual interview.
✨Tip Number 3
Flexibility is key! Be prepared to discuss your availability for shifts, including early mornings, late nights, and weekends. We want to see that you're adaptable and ready to meet the demands of the job.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Switchboard Receptionist in Derby
Some tips for your application 🫡
Show Off Your Communication Skills:Since this role is all about handling calls, make sure your application highlights your excellent communication skills. Use clear and concise language to demonstrate how you can effectively interact with callers.
Flexibility is Key:We’re looking for flexible individuals who can work various shifts. In your application, mention any previous experience with shift work or your willingness to adapt to different schedules. It shows us you're ready for the demands of the job!
Highlight Your Customer Service Experience:This role requires a strong focus on customer service. Share examples from your past roles where you’ve gone above and beyond for customers. This will help us see how you can contribute to our high standards of service.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and get you in for an interview. Plus, it shows you’re serious about joining our team at the hospital.
How to prepare for a job interview at Quest Recruitment
✨Know the Role Inside Out
Before your interview, make sure you understand what a Switchboard Receptionist does. Familiarise yourself with the responsibilities, such as handling incoming calls and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Switchboard Receptionist, communication is key. During the interview, demonstrate your ability to communicate clearly and effectively. Practice answering common interview questions out loud, focusing on clarity and tone. This will help you convey your message well and leave a positive impression.
✨Flexibility is Your Friend
Since the role requires shift work, be prepared to discuss your availability. Highlight your flexibility and willingness to work various shifts, including early mornings, late nights, and weekends. This shows that you're ready to meet the demands of the job and can adapt to the hospital's needs.
✨Emphasise Your Customer Service Experience
If you've worked in customer service before, share specific examples of how you've handled challenging situations or provided exceptional service. This will illustrate your victim-centred focus and commitment to high standards, which are crucial for this role.
