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- Tasks: Answer and manage incoming calls, providing top-notch customer service.
- Company: Join a supportive hospital team in Derby focused on community care.
- Benefits: Competitive pay, flexible shifts, and opportunities for personal growth.
- Why this job: Kickstart your career in a dynamic environment with real impact.
- Qualifications: Strong communication skills and a commitment to customer service.
- Other info: Diverse workplace welcoming applicants from all backgrounds.
The predicted salary is between 9 - 11 £ per hour.
The Switchboard role provides an effective, efficient and customer-focused service to all callers in Derby. You will receive and action all incoming calls to the Hospital including internal and external calls, answering in a timely manner to ensure the Contact Centre meets Branch and Force performance targets and to ensure high standards of customer service are met.
We are looking for flexible people who can work shifts, days, nights and weekends. Mornings 0600 start, days 1400 start, nights 2200 start. Pay rate is from £9.50-£10.50 p/h. Must have a right to work in the UK. DBS preferred.
You will have excellent communication skills, the willingness to continually develop your skills and knowledge, and a clear, victim-centred focus. We are committed to ensuring that the diverse makeup of our workforce is reflective of the communities we serve. We encourage and welcome applications from all backgrounds and all of our communities.
This is an opportunity for a career change giving you a fresh start or even your first career steps - joining the hospital will give you the opportunity to develop and grow your career and yourself personally.
To apply for this role you must have a good record of attendance, at least during the last two years. If you are interested in becoming a Switchboard receptionist at a Hospital in Derby then please click apply now. Once received we will invite you onsite for an interview.
Switchboard Receptionist employer: Quest Recruitment Ltd
Contact Detail:
Quest Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Switchboard Receptionist
✨Tip Number 1
First things first, make sure you know the ins and outs of the role. Familiarise yourself with what a Switchboard Receptionist does, especially in a hospital setting. This will help you answer questions confidently during your interview.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with callers, try role-playing with a friend or family member. This will help you get comfortable with handling different types of calls and improve your customer service skills.
✨Tip Number 3
Be flexible and show it! The job requires shift work, so be ready to discuss your availability during the interview. Highlight your willingness to work mornings, days, nights, and weekends – it shows you're committed and adaptable.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Once you’ve applied, keep an eye on your email for that all-important interview invite!
We think you need these skills to ace Switchboard Receptionist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Switchboard Receptionist role. We want to see how you can bring your unique flair to our team!
Show Off Your Communication Skills: Since this role is all about effective communication, don’t hold back! Use clear and concise language in your application to demonstrate your ability to convey information effectively.
Highlight Flexibility: We’re looking for flexible individuals who can work various shifts. Make sure to mention your availability and willingness to adapt to different schedules in your application.
Apply Through Our Website: To make things easier for us both, please apply through our website. It streamlines the process and ensures your application gets to the right place quickly!
How to prepare for a job interview at Quest Recruitment Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what a Switchboard Receptionist does. Familiarise yourself with the responsibilities, such as handling incoming calls and maintaining high customer service standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Switchboard Receptionist, excellent communication is key. During the interview, practice clear and concise responses. You might even want to prepare examples of how you've effectively communicated in past roles or situations. This will demonstrate your ability to handle calls professionally.
✨Flexibility is Your Friend
Since the role requires shift work, be prepared to discuss your availability. Highlight your flexibility and willingness to work various shifts, including nights and weekends. This shows that you're ready to meet the demands of the job and can adapt to the hospital's needs.
✨Emphasise Your Customer-Focused Mindset
The job description mentions a victim-centred focus, so think about how you can convey your commitment to customer service. Share specific examples where you've gone above and beyond for customers or clients. This will illustrate your dedication to providing excellent service in a healthcare setting.
