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- Tasks: Provide excellent service to callers and manage incoming calls in a busy hospital environment.
- Company: Join a reputable hospital in Derby with a focus on customer care.
- Benefits: Flexible shifts, career growth opportunities, and a supportive team.
- Why this job: Make a difference in people's lives while developing your communication skills.
- Qualifications: Strong communication skills and flexibility for various shifts.
- Other info: Ideal for those seeking a fresh start in their career.
The predicted salary is between 24000 - 36000 £ per year.
A recruitment firm is offering a Switchboard role in a Hospital in Derby. Ideal candidates will provide effective service to callers, action incoming calls, and ensure high customer service standards. This position requires excellent communication skills and flexibility for shifts including days, nights, and weekends. A clear record of attendance is essential, and a DBS check is preferred. This role offers a fresh start for those looking to grow their careers.
Hospital Switchboard Agent — Flexible Shifts employer: Quest Recruitment Ltd
Contact Detail:
Quest Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospital Switchboard Agent — Flexible Shifts
✨Tip Number 1
Make sure you know the ins and outs of the role. Research what a Hospital Switchboard Agent does and be ready to chat about how your skills match up. We want to see that you’re genuinely interested in providing top-notch service to callers!
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with people, we suggest doing some mock calls with friends or family. This will help you feel more confident when it comes to handling real-life situations during the interview.
✨Tip Number 3
Flexibility is key! Be prepared to discuss your availability for those varied shifts. We love candidates who can adapt to different schedules, so highlight any previous experience you have with flexible working hours.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way as you take this exciting leap in your career!
We think you need these skills to ace Hospital Switchboard Agent — Flexible Shifts
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about effective service and communication, make sure to highlight your skills in these areas. Use clear and concise language in your application to demonstrate that you can handle calls with ease.
Flexibility is Key: We love candidates who are flexible with their shifts! Make sure to mention your availability for days, nights, and weekends in your application. This shows us you're ready to jump in whenever needed.
Highlight Your Customer Service Experience: If you've got experience in customer service, flaunt it! Share specific examples of how you've provided excellent service in the past. This will help us see how you can contribute to our high standards.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Quest Recruitment Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what a Hospital Switchboard Agent does. Familiarise yourself with the responsibilities like handling incoming calls and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role requires excellent communication skills, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated in past roles or situations. This will demonstrate your ability to handle calls professionally and efficiently.
✨Flexibility is Key
Highlight your flexibility regarding shifts, as the job requires working days, nights, and weekends. Be ready to discuss your availability and any previous experience you have with shift work. This shows that you're adaptable and ready to meet the hospital's needs.
✨Prepare for DBS Questions
Since a DBS check is preferred, be prepared to discuss your background and any relevant checks. If you have a clear record, mention it confidently. If not, be honest about your situation and focus on your commitment to maintaining high standards of conduct in a healthcare environment.
