Job Title:
Reception Supervisor Location:
Watford, Hertfordshire Position Type:
Full-Time, Permanent Salary:
Competitive + Industry-Leading Benefits The Role
We are seeking a welcoming, professional, and guest-focused
Reception Supervisor
to join an ultra-professional Front of House team. In this key leadership role, you will work closely with the Reception Manager to oversee day-to-day desk operations, drive service excellence, and mentor the front desk team to deliver unforgettable guest experiences. Key Responsibilities: Team Leadership:
Supervise front desk staff, monitor performance, and lead by example to encourage exceptional guest care.
Operational Excellence:
Oversee daily Front of House tasks, ensure compliance with brand standards, and manage smooth guest check-ins and check-outs.
Training & Development:
Support ongoing team training, coaching, and onboarding to nurture talent within the department.
Guest Experience:
Act as a central point of contact for guest inquiries, ensuring every visitor enjoys a seamless, warm, and memorable stay.
Departmental Support:
Work directly alongside the Reception Manager to maintain high operational standards across the entire department.
What We Are Looking For
Essential Experience:
Proven background in hotel reception within a high-standard or luxury hospitality environment.
Core Skills:
Outstanding communication, strong organizational abilities, and a natural aptitude for guest service.
Leadership Qualities:
A friendly, approachable nature with the ability to inspire, motivate, and guide a team.
Work Ethic:
High attention to detail, strong problem-solving skills, and a passion for going above and beyond.
Whats on Offer
Working for a high-profile, family-run luxury venue comes with exceptional perks, including: Facility Access:
Use of on-site award-winning spa, championship golf course, and health club/gym facilities.
Meals & Transport:
Free meal provided on shift in the staff canteen, plus a subsidised shuttle bus running directly from Watford town centre.
Discounts:
Generous staff discounts for you, your friends, and family on hotel stays, dining, and amenities.
Relocation Support:
Subsidised staff accommodation available if required.
Career Growth:
A structured pathway to progress your career within a prestigious 5-star hospitality environment.
How to Apply
If you are an experienced hospitality professional ready to step into a supervisor role at a world-class venue, we would love to hear from you. Submit your CV today for immediate consideration.
TPBN1_UKTJ
Reception Supervisor 5 Star Hotel in Watford employer: Quest Employment
Join a dynamic and innovative company that values hands-on expertise and offers a supportive work culture for Field Installation Engineers. With competitive salaries, a comprehensive pension scheme, and opportunities for career development through ongoing training, you will thrive in a role that combines travel with practical problem-solving across major UK retail environments. Experience the satisfaction of working in a varied role while being part of a forward-thinking team dedicated to excellence in refrigerated display systems.
