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- Tasks: Diagnose and repair specialist machinery in the field, managing your own workload.
- Company: Join a publicly listed company that values business excellence and its people.
- Benefits: Enjoy competitive pay, 24 days holiday, and travel expenses covered.
- Other info: Flexible travel, occasional nights away, and opportunities for problem-solving.
- Why this job: Make a real impact by fixing things right the first time and working independently.
- Qualifications: Experience with plant or specialist vehicles and strong fault-finding skills required.
The predicted salary is between 30000 - 40000 £ per year.
This is not a job where you turn up, swap a part, and move on. This is for an engineer who can diagnose properly; someone who understands systems, not just symptoms. You will be working on specialist machinery out in the field, often as the only engineer on site. That means no guessing, no trial-and-error approach, and no relying on someone else to step in. You will need to be confident in your ability, comfortable making decisions, and able to handle customers while you do it. If you take pride in fixing things properly the first time, this will suit you.
Our client is a great employer, a publicly listed company who focus on business excellence but also on their people. They offer flexibility, competitive pay, 24 days holiday, you’re paid door to door when travelling to your customers, overtime, as well as expenses.
What You’ll Be Doing- Diagnosing faults across mechanical, electrical and hydraulic systems (not just swapping parts)
- Carrying out maintenance and repairs on high-value, specialist equipment
- Managing your own workload through the service desk with minimal supervision
- Completing job sheets, warranty claims and documentation accurately
- Ordering parts and planning repairs to avoid repeat visits
- Communicating clearly with customers - explaining issues and solutions properly
- Carrying out inspections, servicing and follow-up visits
- Reporting progress and updates throughout the day
- Supporting warranty work and identifying additional repair opportunities
- Taking part in an out-of-hours call-out rota
- Background in plant, specialist vehicles, agricultural or similar equipment
- Strong knowledge of hydraulics, electrical systems and engines
- Proven experience in fault finding and diagnostics (not just basic servicing)
- Ability to work independently and make decisions on-site
- Strong communication skills - you can explain what’s wrong and why
- Organised and able to manage your own day effectively
- A problem-solving mindset - you fix root causes, not just quick fixes
- Flexibility with travel and occasional nights away
- You’ll be on the road most days - this isn’t workshop-based
- Some faults won’t be straightforward - you’ll need to think, not just follow process
- There’s an on-call element
- You’ll be dealing with customers directly - not hiding behind a service desk
- There’s admin involved - and it needs to be done properly
If you’re reading this and thinking that’s exactly how I work then please apply or get in touch. Send your CV or reach out for a conversation. No pressure, no hard sell, just a straight discussion about whether this is a step up from where you are now.
Field Service Engineer in Surrey employer: Quest Employment
Contact Detail:
Quest Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Surrey
✨Tip Number 1
Get to know the company inside out before your interview. Research their values, recent projects, and any news about them. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your problem-solving skills! Since this role is all about diagnosing issues, think of examples from your past where you've tackled tricky situations. Be ready to share how you approached the problem and what the outcome was.
✨Tip Number 3
Don’t underestimate the power of communication. You’ll need to explain complex issues to customers clearly. Practise how you would break down technical jargon into simple terms, so they feel confident in your abilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about landing this role. Don’t miss out on the chance to join a great employer!
We think you need these skills to ace Field Service Engineer in Surrey
Some tips for your application 🫡
Show Off Your Skills: When you're writing your application, make sure to highlight your experience with diagnosing faults and working on specialist machinery. We want to see that you understand systems, not just symptoms, so give us examples of how you've tackled complex issues in the past.
Be Clear and Concise: Communication is key in this role, so your application should reflect that. Keep your language straightforward and avoid jargon. We appreciate clarity, so make it easy for us to see how you can explain issues and solutions effectively.
Tailor Your CV: Don’t just send a generic CV! Tailor it to match the job description. Highlight your background in plant or agricultural equipment and any relevant experience you have with hydraulics and electrical systems. We love seeing candidates who take the time to connect their skills to our needs.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Quest Employment
✨Know Your Systems
Make sure you brush up on your knowledge of mechanical, electrical, and hydraulic systems. Be prepared to discuss specific examples of how you've diagnosed faults in the past, as this role requires a deep understanding of systems rather than just symptoms.
✨Showcase Your Problem-Solving Skills
During the interview, highlight instances where you've tackled complex issues independently. Share stories that demonstrate your ability to think critically and find root causes, not just quick fixes. This will show that you're the kind of engineer who takes pride in doing things right the first time.
✨Communicate Clearly
Since you'll be dealing directly with customers, practice explaining technical issues in simple terms. Think about how you would communicate a problem and solution to someone without a technical background. Clear communication is key to building trust and ensuring customer satisfaction.
✨Be Organised and Proactive
Prepare to discuss how you manage your workload and keep track of tasks. Bring examples of how you've effectively planned repairs or managed documentation in previous roles. Showing that you can handle admin tasks efficiently will demonstrate your ability to work independently and stay organised on the job.