At a Glance
- Tasks: Manage client accounts, conduct interviews, and maintain strong relationships with clients and candidates.
- Company: Join Quest Employment, a leading recruitment specialist with over 30 years of experience.
- Benefits: Enjoy competitive salary, uncapped commission, extra holidays, and perks like discounts and wellness support.
- Other info: Dynamic role with opportunities for professional growth and exciting company events.
- Why this job: Make a real impact in recruitment while developing your career in a supportive environment.
- Qualifications: Experience in account management and strong communication skills are preferred.
The predicted salary is between 30000 - 32218 £ per year.
Hours: Monday to Friday 8am to 4.30pm
Salary: £25-£27K plus uncapped commission based on branch profits
Benefits: 20 Holidays + Bank Holidays, attractive pension scheme, Perkbox membership
Location: Stoke on Trent (Driving license and own vehicle is essential for this role due to the travel involved between the client sites and office)
Reporting to: Branch manager
Company Description: Quest Employment is a leading recruitment specialist within the Midlands, offering temporary and permanent staffing solutions across various sectors. The company has over 30 years of successful services and strong relationships with local and global brands, serving industries like Office Support, Accounting, Manufacturing, and more.
Role Description: This is a full-time role for a Service Consultant at Quest Employment. The role involves tasks such as account management, attending client meetings, consulting with clients and candidates, conducting interviews, effective communication with stakeholders, and proficient recruiting activities. This will be a split role based between the branch office and onsite location.
Responsibilities:
- Management of large existing client accounts
- Advertise active roles through all available means
- Actively source and qualify candidates
- Manage the client's needs and expectations - attend client meetings and maintain regular communication
- Being on call and sharing the on call phone with the rest of the team
- Daily attendance at client sites
- Maintaining strong relationships with workers, clients & colleagues
- Maintaining high levels of compliance and health and safety
Perks:
- Clear, uncapped & generous commission structure, based on branch profits rather than individual desks
- Extra holiday (you get your birthday off, an extra day off for attending our AGM & an extra day holiday for each year you work for Quest)
- Professional qualifications paid for by the business (NVQ's, REC etc.) & time given to study
- Internal & external training courses
- Career development programs & internal progression paths - this particular role could develop into a full 360 recruitment consultant and onto senior
- Quest Perks (or Querks) including; access to a 24/7 GP for you & your household, discounts on supermarkets & fuel, cashback & discounts on over 4,000 online retailers, free mental health counsellor, free physiotherapy, discounted gym membership, money off cinema tickets & meals out... and much more
- Fully paid company event yearly (including a 1+ ticket for the Christmas party & overnight stay in a 5* hotel)
- Charity fundraising activities through optional team building activities
Requirements for applicants:
- Experience in a similar account management and servicing role would be beneficial
- Knowledge of recruitment practice would be beneficial
- Strong communication skills
- Excellent interpersonal skills
- Interviewing skills
- Ability to work collaboratively in a team environment but also self-manage
- A positive & 'can do' attitude
- Driving license and own vehicle is essential for this role due to the travel involved between the client sites and office
We are looking to hire as soon as possible.
Consultant Services Administrator in Stoke-on-Trent employer: Quest Employment
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StudySmarter Expert Advice🤫
We think this is how you could land Consultant Services Administrator in Stoke-on-Trent
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Quest Employment!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Quest Employment.
We think you need these skills to ace Consultant Services Administrator in Stoke-on-Trent
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Quest Employment. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Quest Employment and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Quest Employment. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Quest Employment's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Quest Employment
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Quest Employment.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Quest Employment will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Quest Employment and how you would contribute to adapting HR strategies.
