At a Glance
- Tasks: Lead and inspire the Rooms Division team to deliver exceptional guest experiences.
- Company: Luxury hotel known for its commitment to outstanding service.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Fast-paced environment with opportunities for growth and collaboration.
- Why this job: Join a respected hospitality business and make a real impact in luxury service.
- Qualifications: Experience in hotel operations and strong leadership skills required.
The predicted salary is between 52000 - 52000 £ per year.
Our client is seeking an experienced and driven Director of Rooms to lead the Rooms Division of a luxury hotel. This is an excellent opportunity for a hospitality professional with a strong operational background and a passion for delivering exceptional guest experiences.
Reporting to senior management, you will oversee the day-to-day operation of Front Office, Housekeeping, Guest Services, and related departments, ensuring the highest standards of service, presentation, efficiency, and profitability are consistently achieved.
Key Responsibilities:- Lead, motivate, and develop the Rooms Division team
- Oversee Front Office, Housekeeping, Guest Relations, and Concierge operations
- Drive guest satisfaction and maintain exceptional service standards
- Manage departmental budgets, labour costs, and operational performance
- Ensure guest rooms and public areas are maintained to the highest standards
- Recruit, train, and develop team members across the division
- Work closely with other department heads to deliver a seamless guest experience
- Support revenue growth through effective room operations and upselling initiatives
- Ensure compliance with company policies, health & safety regulations, and operational procedures
- Previous experience in a senior Rooms Division, Hotel Operations, or Hotel Management role
- Strong leadership and team development skills
- Excellent communication and organisational abilities
- Commercially minded with experience managing budgets and KPIs
- Passionate about luxury hospitality and guest service excellence
- Hands-on approach with the ability to thrive in a fast-paced environment
In return, our client offers a competitive salary of £48,000 - £52,000, career development opportunities, and the chance to join a well-established and respected hospitality business. To apply, please submit your CV for consideration.
Director of Rooms in Saint Albans employer: Quest Employment
Join a prestigious luxury hotel in Hertfordshire as the Director of Rooms, where you will be part of a dynamic team dedicated to delivering exceptional guest experiences. The company fosters a supportive work culture that prioritises employee growth and development, offering competitive salaries and opportunities for career advancement within a well-respected hospitality business. With a focus on excellence and a commitment to maintaining high standards, this role provides a unique chance to thrive in a fast-paced environment while making a meaningful impact on guest satisfaction.
