At a Glance
- Tasks: Assist customers with enquiries and process orders in a busy office.
- Company: Join a friendly and supportive team in Banbury.
- Benefits: Earn £12.71/h, enjoy Monday to Friday hours, and receive full training.
- Other info: Opportunity for permanent position after successful temporary period.
- Why this job: Perfect for those wanting to develop customer service skills in a dynamic environment.
- Qualifications: Good computer skills, strong communication, and a willingness to learn.
The predicted salary is between 12.71 - 12.71 £ per hour.
We are currently recruiting for a Customer Service Assistant to join our client's friendly and supportive team in Banbury. This is a fantastic opportunity for someone looking to develop their customer service and administrative skills within a busy office environment. Full training will be provided.
Key Responsibilities
- Answer incoming telephone calls and respond to customer enquiries professionally and efficiently.
- Process customer orders accurately and in a timely manner.
- Provide excellent customer service and support to both new and existing customers.
- Liaise with colleagues to ensure customer requirements are met.
- Maintain accurate records and update internal systems as required.
- Support the wider team with general administrative duties.
Requirements
- Computer literate with a good understanding of Microsoft Word and Excel.
- Confident and professional telephone manner.
- Strong communication and customer service skills.
- Good attention to detail and organisational abilities.
- Ability to work effectively as part of a small team.
- Willingness to learn and develop new skills.
What's on Offer?
- National Minimum Wage
- Monday to Friday working hours
- Full training provided
- Friendly and supportive team environment
- Opportunity to secure a permanent position following a successful temporary period
If you enjoy helping customers and are looking for a new opportunity within a supportive office environment, we would love to hear from you.
Customer Service Assistant in Oxford employer: Quest Employment
Join our client's friendly and supportive team in Banbury as a Customer Service Assistant, where you will benefit from a positive work culture that prioritises employee growth and development. With full training provided and the opportunity to secure a permanent position, this role offers a rewarding environment for those passionate about delivering excellent customer service while working alongside a collaborative team.
