At a Glance
- Tasks: Lead a dynamic team in a fast-paced operations environment, driving performance and safety.
- Company: Join a leading logistics company with a focus on operational excellence.
- Benefits: Competitive salary, shift flexibility, and opportunities for personal growth.
- Other info: Fast-paced environment with high accountability and opportunities for career advancement.
- Why this job: Make a real impact by leading a large team and driving continuous improvement.
- Qualifications: Experience in logistics, strong leadership skills, and a hands-on approach.
The predicted salary is between 50000 - 50000 € per year.
This isn’t a “sit in the office and check reports” kind of role. You’ll be running a full shift in a busy operation, leading from the front, making decisions in real time, and keeping everything moving when things inevitably don’t go to plan. You’re accountable for performance, people, and output. If the shift delivers, it’s because you’ve set the tone. If it doesn’t, you’re the one fixing it. This is proper operational leadership, not just managing, but driving standards, culture, and results.
What You’ll Be Doing:
- Owning shift performance end to end including safety, productivity and output
- Leading a large team of 30+ including Team Leaders and operators
- Driving a strong safety culture that actually changes behaviour
- Managing KPIs, SLAs and customer expectations
- Handling shift planning, labour and last minute challenges
- Coaching, developing and challenging your team to improve performance
- Managing underperformance properly and consistently
- Leading daily briefings, handovers and communication across shifts
- Investigating issues and running root cause analysis
- Driving continuous improvement across processes, efficiency and cost
- Acting as a key point of contact for clients and senior stakeholders
What You’ll Need:
- Strong experience in a fast paced logistics or warehouse environment
- Proven leadership of large teams of 30+ on shift
- Experience managing performance, productivity and cost control
- Confidence dealing with clients and senior leadership
- Solid understanding of KPIs, SLAs and operational delivery
- A hands on leadership style that is visible, approachable and firm when needed
- Ability to think on your feet and make decisions under pressure
- IOSH or similar safety qualification is highly desirable
What You Might Not Like:
- Rotating days and nights which is not for everyone
- High accountability with nowhere to hide on shift performance
- Regular people challenges including absence, performance and conflict
- A fast paced environment where plans change quickly
What To Do Next:
If you’re the kind of leader who takes ownership, holds standards and steps up when things get tough, this is worth a conversation. Apply now or get in touch for a confidential chat.
Operations Manager employer: Quest Employment
As an Operations Manager at our Coventry location, you will thrive in a dynamic and supportive work culture that prioritises safety, performance, and employee development. We offer competitive salaries, a robust benefits package, and opportunities for continuous improvement and career advancement, all while working in a fast-paced environment that values your leadership and decision-making skills. Join us to be part of a team that drives operational excellence and fosters a strong sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Get to know the company culture before your interview. Research their values and how they operate. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led teams, tackled challenges, and driven results. Be ready to share these during your interview to demonstrate your hands-on approach.
✨Tip Number 3
Don’t just wait for the interview; reach out! Connect with current employees on LinkedIn or through our website. Ask them about their experiences and what they love about working there—it shows initiative!
✨Tip Number 4
Be prepared to discuss KPIs and SLAs in detail. Show that you understand how to manage performance and can drive continuous improvement. This is key for the Operations Manager role, so make it count!
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Show Your Leadership Style:When writing your application, make sure to highlight your hands-on leadership style. We want to see how you’ve led large teams in fast-paced environments and how you’ve tackled challenges head-on.
Be Specific About Your Experience:Don’t just say you have experience; show us! Use specific examples from your past roles that demonstrate your ability to manage performance, productivity, and safety. We love details!
Demonstrate Problem-Solving Skills:Since this role involves making decisions on the fly, share instances where you’ve successfully navigated unexpected challenges. We’re looking for those real-time decision-making skills that keep operations running smoothly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Quest Employment
✨Know Your Operations Inside Out
Before the interview, make sure you understand the logistics and warehouse environment thoroughly. Brush up on key performance indicators (KPIs) and service level agreements (SLAs) relevant to the role. This will help you speak confidently about how you can drive performance and manage challenges effectively.
✨Showcase Your Leadership Style
Be prepared to discuss your hands-on leadership approach. Share specific examples of how you've led large teams in fast-paced environments, tackled underperformance, and fostered a strong safety culture. This will demonstrate that you’re not just a manager but a true operational leader.
✨Prepare for Real-Time Decision Making
Since this role involves making quick decisions under pressure, think of scenarios where you had to act swiftly to resolve issues. Practise articulating these experiences clearly, focusing on the outcomes and what you learned from them. This will show that you can handle the dynamic nature of the job.
✨Engage with the Interviewers
Don’t just wait for questions; engage with your interviewers. Ask them about their current challenges and how they see the role contributing to the team’s success. This shows your interest in the position and helps you gauge if the company culture aligns with your leadership style.
