At a Glance
- Tasks: Pack products accurately and provide top-notch customer service.
- Company: Join a dynamic team in a fast-paced environment.
- Benefits: Earn £12.71 per hour with potential for permanent position.
- Other info: Flexible hours and opportunities to learn and grow.
- Why this job: Perfect for those who love hands-on work and engaging with customers.
- Qualifications: Experience in packing or customer service is essential.
The predicted salary is between 25000 - 27000 € per year.
Location: Banbury
Pay Rate: £12.71 per hour
Contract Type: Temporary to Permanent
Working Hours: Monday to Friday, 8:00am - 5:00pm (Flexibility required as hours may vary depending on workload)
Job Overview: We are currently recruiting for a Packing / Customer Service Assistant to join a busy and fast-paced team. This is a varied role combining hands-on packing duties with customer service responsibilities, making it ideal for someone who enjoys both practical work and interacting with people. This is a temporary to permanent opportunity for the right candidate.
Key Responsibilities:
- Accurately packing products in line with company standards
- Preparing orders for dispatch, ensuring correct labelling and documentation
- Carrying out quality checks to ensure items meet required standards
- Assisting with stock handling and general warehouse duties
- Responding to customer enquiries via phone and email in a professional manner
- Providing updates on orders, deliveries, and product information
- Resolving basic customer queries and escalating where necessary
- Maintaining a clean and organised work environment
Skills & Experience:
Essential:
- Previous experience in a packing, warehouse, or customer service role
- Good attention to detail and accuracy
- Strong communication skills (both written and verbal)
- Basic computer skills
- Ability to work both independently and as part of a team
- Flexible approach to working hours
Desirable:
- Experience in a combined warehouse and customer service role
- Familiarity with order processing systems
Personal Attributes:
- Reliable and punctual
- Positive and proactive attitude
- Able to manage workload in a fast-paced environment
- Willingness to learn and take on new tasks
Apply now, or give us a call on 01295477170.
Packing / Customer Service Assistant in Banbury employer: Quest Employment
Join a dynamic team in Banbury as a Packing / Customer Service Assistant, where you will enjoy a supportive work culture that values both teamwork and individual contributions. With competitive pay and the potential for permanent employment, this role offers opportunities for personal growth and skill development in a fast-paced environment. Experience the satisfaction of delivering excellent customer service while being part of a company that prioritises employee well-being and flexibility.
StudySmarter Expert Advice🤫
We think this is how you could land Packing / Customer Service Assistant in Banbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your packing and customer service experience.
✨Tip Number 3
Show off your skills! When you get the chance, share specific examples from your past roles that highlight your attention to detail and communication skills. This is your moment to shine and prove you're the right fit for the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Packing / Customer Service Assistant in Banbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your packing and customer service experience. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant roles!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Keep it friendly and professional, and don’t forget to mention your flexibility with working hours.
Show Off Your Communication Skills:Since this role involves interacting with customers, make sure your written application reflects your strong communication skills. We love clear and concise language that gets straight to the point!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Quest Employment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like packing products accurately and handling customer enquiries. This will help you demonstrate how your experience aligns with what they’re looking for.
✨Show Off Your Communication Skills
Since this role involves interacting with customers, practice articulating your thoughts clearly. Prepare examples of how you've successfully resolved customer queries in the past. This will showcase your strong communication skills and ability to handle customer service effectively.
✨Demonstrate Attention to Detail
Attention to detail is crucial for this position. During the interview, mention specific instances where your attention to detail made a difference, whether in packing or quality checks. This will highlight your suitability for maintaining high standards in a fast-paced environment.
✨Be Ready for Flexibility Questions
Given that the working hours may vary, be prepared to discuss your flexibility. Share examples of times when you adapted to changing workloads or schedules. This will show that you’re reliable and can manage your time effectively, which is essential for this role.
