At a Glance
- Tasks: Answer calls, process orders, and provide top-notch customer support.
- Company: Join a friendly and supportive team in Banbury.
- Benefits: Earn £12.71/h with full training and potential for permanent role.
- Other info: Enjoy a Monday to Friday schedule with a collaborative team atmosphere.
- Why this job: Perfect for those wanting to grow their customer service skills in a dynamic office.
- Qualifications: Basic computer skills and a passion for helping others.
The predicted salary is between 26500 - 26500 £ per year.
Location: Banbury
Salary: £12.71/h
Hours: Monday to Friday, 40 hours per week
Contract Type: Temporary to Permanent
We are currently recruiting for a Customer Service Advisor to join our client's friendly and supportive team in Banbury. This is a fantastic opportunity for someone looking to develop their customer service and administrative skills within a busy office environment. Full training will be provided.
Key Responsibilities- Answer incoming telephone calls and respond to customer enquiries professionally and efficiently.
- Process customer orders accurately and in a timely manner.
- Provide excellent customer service and support to both new and existing customers.
- Liaise with colleagues to ensure customer requirements are met.
- Maintain accurate records and update internal systems as required.
- Support the wider team with general administrative duties.
- Computer literate with a good understanding of Microsoft Word and Excel.
- Confident and professional telephone manner.
- Strong communication and customer service skills.
- Good attention to detail and organisational abilities.
- Ability to work effectively as part of a small team.
- Willingness to learn and develop new skills.
- National Minimum Wage
- Monday to Friday working hours
- Full training provided
- Friendly and supportive team environment
- Opportunity to secure a permanent position following a successful temporary period
If you enjoy helping customers and are looking for a new opportunity within a supportive office environment, we would love to hear from you.
Customer Service Advisor in Banbury employer: Quest Employment
Join our client's dynamic team in Banbury, where you'll find a friendly and supportive work culture that prioritises employee growth and development. With full training provided and the opportunity to secure a permanent position, this role as a Customer Service Advisor offers a rewarding environment for those eager to enhance their customer service skills while contributing to a collaborative team. Enjoy a Monday to Friday schedule with competitive pay, making it an excellent choice for anyone seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor in Banbury
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your phone skills! Since you'll be handling customer calls, try role-playing with a friend to get comfortable with answering questions and providing support in a friendly manner.
✨Tip Number 3
Prepare some examples of how you've provided excellent customer service in the past. This will help you demonstrate your skills and show that you're ready to jump into the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're keen on joining our supportive team.
We think you need these skills to ace Customer Service Advisor in Banbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Tell us why you're excited about the Customer Service Advisor role and how you can contribute to our friendly team in Banbury.
Show Off Your Skills:Don’t forget to mention your computer skills, especially with Microsoft Word and Excel. We love candidates who are tech-savvy and ready to tackle any task!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to get your application and start the conversation about your future with us!
How to prepare for a job interview at Quest Employment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Advisor. Familiarise yourself with the key tasks like answering calls, processing orders, and providing support. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
Since strong communication is crucial for this position, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully handled customer queries in the past. This will showcase your ability to communicate effectively and professionally.
✨Demonstrate Your Team Spirit
The job requires working as part of a small team, so be ready to discuss your experiences collaborating with others. Share specific instances where you contributed to a team goal or supported a colleague, highlighting your willingness to learn and adapt.
✨Be Ready for Practical Questions
Expect some scenario-based questions during the interview. Think about how you would handle difficult customers or manage multiple tasks. Practising these scenarios can help you respond confidently and show that you're prepared for the fast-paced environment.
