At a Glance
- Tasks: Support the sales team with order entry and customer enquiries.
- Company: Join a dynamic team in Bedfordshire focused on customer care and sales support.
- Benefits: Enjoy birthday leave, subsidised gym membership, and an annual bonus scheme.
- Why this job: Be part of a proactive team that values energy and communication skills.
- Qualifications: Proficiency in Excel and Word is a plus; strong communication skills are essential.
- Other info: This is a temp-to-perm position after a successful 12-week period.
The predicted salary is between 24000 - 36000 £ per year.
We are pleased to be able to advertise for an Office Administrator, to be based within the Sales Office in Sharnbrook, Bedfordshire. This person will report to the Head of Sales.
Main responsibilities:
- To support our Internal Sales Team on order entry
- To assist in telephone enquiries and general customer care
- To deal with customer relationship management including discrepancies, invoicing and deliveries
Skills/Personal Attributes:
- Professional, proactive, energetic and a keen team member
- Knowledge of computer programs, Excel and Word would be an advantage
- Good verbal and written communication skills
Hours:
- Monday to Thursday 8.30 to 5.00 - 45 minutes for lunch
- Friday 8.30 to 4.00 - 1 hour for lunch
Position: Temp to Perm after a successful 12 week period
Perks:
- Birthday off each year
- Subsidised gym membership
- Annual bonus scheme
Admin & Customer Service Rep in Bedford employer: Quest Employment
Contact Detail:
Quest Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin & Customer Service Rep in Bedford
✨Tip Number 1
Familiarise yourself with the company and its products. Understanding what we do at StudySmarter and how our services benefit customers will help you engage more effectively during interviews.
✨Tip Number 2
Practice your communication skills. Since the role involves customer care and handling enquiries, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Brush up on your Excel and Word skills. As these programs are mentioned in the job description, demonstrating proficiency in them during the interview can showcase your readiness for the role.
✨Tip Number 4
Show your enthusiasm for teamwork. Highlighting your ability to work well within a team and support others will resonate well with us, as we value a collaborative work environment.
We think you need these skills to ace Admin & Customer Service Rep in Bedford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and customer service. Emphasise any previous roles where you supported sales teams or handled customer enquiries.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention specific skills like your proficiency in Excel and Word, and how they relate to the responsibilities outlined in the job description.
Highlight Communication Skills: Since good verbal and written communication skills are essential, provide examples in your application of how you've successfully managed customer relationships or resolved discrepancies in the past.
Show Your Team Spirit: Demonstrate your ability to work well in a team by sharing experiences where you collaborated with others to achieve a common goal, especially in a sales or customer service environment.
How to prepare for a job interview at Quest Employment
✨Show Your Proactive Attitude
Demonstrate your proactive nature by sharing examples of how you've taken initiative in previous roles. This will resonate well with the company, as they value energetic team members.
✨Highlight Your Customer Service Skills
Prepare to discuss specific instances where you've successfully handled customer enquiries or resolved issues. This role involves a lot of customer interaction, so showcasing your communication skills is key.
✨Familiarise Yourself with Relevant Software
Brush up on your knowledge of Excel and Word, as these are mentioned as advantageous skills. Being able to discuss your experience with these programs can set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. This shows your genuine interest in the position and helps you assess if it's the right fit for you.