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- Tasks: Manage calls, book appointments, and assist patients in a busy medical practice.
- Company: Join a supportive healthcare team dedicated to patient care.
- Benefits: Enjoy a competitive hourly wage, pension, and employee discounts.
- Why this job: Make a difference in patients' lives while gaining valuable experience.
- Qualifications: Experience as a GP receptionist preferred; training provided for the right candidate.
- Other info: Flexible part-time hours with opportunities for personal growth.
Full job description
Job Summary
This is an exciting opportunity to join our team. This is a part-time post of 25 hours per week, hours. The hours will be Monday – Friday.
Main responsibilities consist of taking incoming and making outgoing calls, booking appointments and navigating patients to the relevant clinician for treatment, and general reception duties associated with a large and busy Practice.
Essential skills:-
System one
Desirable but not essential as full training will be given:-
IT skills – Word, Excel, Outlook and PowerPoint.
Good communication skills
Customer service & interpersonal skills.
Ability to work collaboratively at all levels.
Ability to work independently using own initiative.
Effective team player.
Highly motivated & proactive.
Empathetic/sympathetic
Job Type: Part-time
Pay: £12.50 per hour
Expected hours: 25 per week
Benefits:
- Company pension
- Employee discount
- On-site parking
Experience:
- GP receptionist: 1 year (required)
Work Location: In person
Reference ID: qmc2
Medical Receptionist employer: Queensview Medical Centre
Contact Detail:
Queensview Medical Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist
✨Tip Number 1
Get to know the practice! Research the clinic's values and services so you can chat about them during your interview. It shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your skills and experience.
✨Tip Number 3
Show off your soft skills! As a Medical Receptionist, communication and empathy are key. Be ready to share examples of how you've handled difficult situations or provided excellent customer service in the past.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're tech-savvy, which is a bonus in today's digital world.
We think you need these skills to ace Medical Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a GP receptionist and any relevant skills. We want to see how your background fits with the role, so don’t be shy about showcasing your customer service and communication skills!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our team and how your skills can contribute to our busy practice. Keep it friendly and professional – we love a personal touch!
Show Off Your IT Skills: Even if IT skills aren’t essential, mentioning your familiarity with Word, Excel, Outlook, and PowerPoint can give you an edge. If you’ve got experience with System One, definitely highlight that too – it’s a big plus for us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Queensview Medical Centre
✨Know Your Role
Make sure you understand the responsibilities of a Medical Receptionist. Familiarise yourself with tasks like booking appointments and handling calls. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Brush Up on System One
Since experience with System One is essential, take some time to review its features and functionalities. If you’re not familiar, consider watching tutorial videos or reading up on it. Being able to discuss your knowledge of the system will impress the interviewers.
✨Show Off Your Communication Skills
As a Medical Receptionist, strong communication is key. Prepare examples of how you've effectively communicated with patients or colleagues in the past. This will demonstrate your ability to handle the interpersonal aspects of the job.
✨Demonstrate Empathy
In a healthcare setting, empathy is crucial. Think of situations where you’ve shown understanding and support to others. Sharing these experiences can highlight your suitability for the role and your ability to connect with patients.