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- Tasks: Lead our workshop, ensuring quality and efficiency in jewellery manufacturing.
- Company: Queensmith revolutionises engagement and wedding jewellery with a focus on excellence and innovation.
- Benefits: Enjoy a dynamic work environment with opportunities for personal and professional growth.
- Why this job: Shape the future of jewellery craftsmanship while fostering a culture of creativity and accountability.
- Qualifications: Experience in manufacturing leadership, team management, and process optimisation is essential.
- Other info: Work permit required for non-passport holders; apply through our website.
The predicted salary is between 48000 - 72000 £ per year.
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Head of Manufacturing, Queensmith – Hatton Garden, London, London
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Client:
Queensmith
Location:
London, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
e5187f5b8031
Job Views:
16
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
Supporting the work of the Jeweller since 2006
Head of Manufacturing
Supporting the work of the Jeweller since 2006
Head of Manufacturing
Head of Manufacturing
Queensmith
Hatton Garden, London
Culture & Values
At Queensmith, we transcend the traditional jewellery-buying experience. Our mission is to revolutionise the world of engagement and wedding jewellery, crafting unforgettable moments for our customers. Our culture revolves around \”Be Brilliant,\” reflecting our relentless pursuit of excellence and innovation; \”Be Clear,\” representing transparent communication, ethical practices, and a meaningful impact; and \”Be Unique,\” celebrating individuality, creativity, and inclusivity. Just as we aim to democratise diamond jewellery through bespoke services and craftsmanship, we provide our teams with a similarly customised and exceptional work environment. The essence of Queensmith lies in providing a rewarding work environment and empowering teams to strive for excellence and reach their full potential.
Scope
At Queensmith, we understand that our greatest asset is our exceptional team. As Head of Manufacturing, you lead our in-house workshop and are responsible for ensuring every piece crafted meets our quality control standards, supports commercial goals, and reflects our brands promise. You are accountable for workshop performance across people, processes, and products, improving efficiency, consistency and output quality while building a culture of accountability and continuous improvement across the workshop, including the setting and mounting teams.
Your purpose is to build a department that is fit for Queensmith: future-ready, operationally sharp, and constantly improving. You will shape the future of the team by developing Leads, encouraging knowledge sharing and addressing skill gaps through hands-on training in collaboration with HR and our Head of Workshop L&D.
The role owns all aspects of execution, from precious metal and tooling usage to team development and KPI performance, ensuring consistent, high-quality output that meets expectations every time. You are responsible for providing quality and output across the workshop team members, implementing clear production standards, and actively managing performance, quality, and time expectations. Your contributions are integral to our journey.
Responsibilities
Requirements
Skills
Reports to
Group Operations Director
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Head of Manufacturing, Queensmith - Hatton Garden, London employer: Queensmith
Contact Detail:
Queensmith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Manufacturing, Queensmith - Hatton Garden, London
✨Tip Number 1
Familiarise yourself with Queensmith's culture and values. Understanding their commitment to excellence, transparency, and individuality will help you align your approach during interviews and discussions, showcasing how you embody these principles.
✨Tip Number 2
Highlight your experience in scaling manufacturing operations. Be prepared to discuss specific examples where you've successfully improved efficiency and quality in a workshop setting, as this is crucial for the Head of Manufacturing role.
✨Tip Number 3
Demonstrate your leadership skills by sharing stories of how you've developed teams and addressed skill gaps. This will show that you can build high-performing teams, which is essential for the position at Queensmith.
✨Tip Number 4
Prepare to discuss your commercial awareness and experience managing budgets. Being able to articulate how you've controlled operational costs while maintaining quality will be key in convincing the hiring team of your fit for the role.
We think you need these skills to ace Head of Manufacturing, Queensmith - Hatton Garden, London
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Queensmith's values: 'Be Brilliant', 'Be Clear', and 'Be Unique'. Reflect these values in your application to show that you align with their mission and culture.
Highlight Relevant Experience: Emphasise your leadership experience in manufacturing roles, particularly in optimising processes and managing teams. Use specific examples to demonstrate your ability to drive continuous improvement and achieve KPIs.
Showcase Your Skills: Detail your skills in team leadership, workflow optimisation, and commercial acumen. Mention any hands-on workshop knowledge or experience in jewellery production, as this is crucial for the role.
Tailor Your Application: Customise your CV and cover letter to address the specific responsibilities and requirements listed in the job description. Make sure to connect your past experiences with the expectations of the Head of Manufacturing position.
How to prepare for a job interview at Queensmith
✨Understand the Company Culture
Before your interview, take some time to research Queensmith's culture and values. Familiarise yourself with their mission to revolutionise the jewellery-buying experience and how they prioritise excellence, transparency, and individuality. This will help you align your answers with their ethos.
✨Showcase Your Leadership Experience
As the Head of Manufacturing, you'll need to demonstrate robust leadership skills. Prepare examples from your past roles where you've successfully led teams, optimised processes, and improved output quality. Highlight your ability to motivate and develop team members.
✨Prepare for Technical Questions
Expect questions related to manufacturing operations, KPI performance, and process optimisation. Brush up on your knowledge of jewellery production and be ready to discuss how you've managed budgets and controlled operational costs in previous positions.
✨Emphasise Continuous Improvement
Queensmith values a culture of accountability and continuous improvement. Be prepared to discuss specific strategies you've implemented in the past to enhance efficiency and quality in manufacturing processes. Show that you're proactive about identifying skill gaps and developing structured training plans.