At a Glance
- Tasks: Support fundraising activities and provide excellent customer service to our supporters.
- Company: Join Queenscourt Hospice, a charity dedicated to providing free palliative care in Southport and surrounding areas.
- Benefits: Enjoy 28 days annual leave, NHS pension contributions, and access to discounts and wellbeing initiatives.
- Other info: Some out-of-hours work is required; apply early as the closing date may change.
- Why this job: Make a real impact while working in a supportive, modern environment with opportunities for career growth.
- Qualifications: Strong organisational skills, confident communication, and a positive attitude are essential.
The predicted salary is between 24531 - 26392 £ per year.
Overview
Queenscourt Hospice is an independent charity that provides free, specialist palliative care for the people of Southport, Formby and West Lancashire. We care for patients with advanced progressive illnesses, helping them to achieve the best possible quality of life.
Salary: £26,253 – £28,245 per annum (Dependant on Experience)
Hours: 37.5 hours, Permanent
Location: Southport, Merseyside
Responsibilities
- Support the delivery of an exciting range of fundraising activities and provide excellent customer service to Queenscourt Hospice supporters.
- Utilise strong administration and organisational skills to aid the smooth running of the fundraising team.
- Be a proactive, well organised team player with a positive, can-do attitude.
- Provide outstanding supporter care and act as the first point of contact for supporters, building personable and effective relationships.
- Liaise with patients and families, staff, volunteers, corporate bodies and members of the public as required.
- Contribute to the fundraising objectives and work with the fundraising team to achieve targets.
- Note that there will be a requirement for social contact with patients and/or patient families; some out-of-hours work is essential.
Qualifications / Requirements
- Excellent communication skills and the ability to build relationships with supporters, patients and families.
- Strong administrative and organisational abilities with attention to detail.
- Ability to liaise with staff, volunteers, corporate partners and members of the public.
- Willingness to engage in occasional out-of-hours work.
Benefits
- 28 days annual leave plus Bank Holidays, rising to 29 and 30 at respective 5 and 10 year anniversaries
- Recognition of NHS service in respect of holidays, sickness and salary
- Support for NHS Pension contributions for those eligible
- Enhanced maternity, paternity, adoption and shared parental leave
- Access to offers and discounts (including Blue Light Cards)
- Comprehensive induction program with ongoing training and development
- Career progression opportunities
- Access to 24/7 Employee Assistance program (EAP)
- Supportive, employee-focused policies and wellbeing initiatives
- Working in a modern, bright, and welcoming environment
- Subsidised staff meals
- Staff receive excellent support and supervision from management
Please note – Any applicants for roles at Queenscourt Hospice must be authorised to work in the UK. We are not able to offer sponsorship to work in the UK at this time. Due to the size of our organisation and the nature of our business, it is critical that we fill vacancies quickly; therefore the successful candidate will need to provide evidence of right to work in the UK. As a registered charity we are also unable to offer financial relocation packages.
Salary: £26,253 to £28,245 per annum (Dependant on Experience)
Closing Date: Midnight Sunday 9th August 2026
For more information or an informal chat, please contact Liz Hartley or Alex Hegarty on .
#J-18808-LjbffrFundraising Assistant employer: Queenscourt Hospice
Queenscourt Hospice is an exceptional employer that prioritises compassionate care and community engagement in Southport, Merseyside. With a supportive work culture, opportunities for professional growth, and a commitment to making a meaningful impact in the lives of patients and their families, employees can find both fulfilment and purpose in their roles. The organisation offers competitive salaries and a collaborative environment where every team member's contribution is valued.
StudySmarter Expert Advice🤫
We think this is how you could land Fundraising Assistant
✨Tip Number 1
Familiarise yourself with the mission and values of Queenscourt Hospice. Understanding their approach to palliative care will help you connect with their supporters and demonstrate your genuine interest in the role during any conversations.
✨Tip Number 2
Network with current or former employees of Queenscourt Hospice. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when discussing your fit for the Fundraising Assistant position.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of specific examples from your past experiences where you provided exceptional support, especially in emotionally charged situations, as this will be crucial in your interactions with patients and families.
✨Tip Number 4
Be ready to discuss your organisational skills and how you manage multiple tasks. The role requires excellent attention to detail and a systematic approach, so having concrete examples of how you've successfully handled similar responsibilities will set you apart.
We think you need these skills to ace Fundraising Assistant
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and skills required for the Fundraising Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for fundraising and your ability to provide excellent supporter care. Use specific examples from your past experiences to demonstrate your organisational skills and positive attitude.
Highlight Relevant Experience:In your CV, emphasise any previous roles or volunteer work that involved customer service, administration, or fundraising. Make sure to include any experience working with vulnerable individuals or in emotionally charged environments.
Proofread Your Application:Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Queenscourt Hospice
✨Show Your Passion for Fundraising
Make sure to express your enthusiasm for fundraising and the mission of Queenscourt Hospice. Share any relevant experiences or personal stories that highlight why you care about supporting palliative care and how it aligns with your values.
✨Demonstrate Excellent Communication Skills
As a Fundraising Assistant, you'll be the first point of contact for supporters. Practice clear and confident communication, both verbally and in writing. Be prepared to discuss how you've effectively built relationships in previous roles.
✨Highlight Your Organisational Skills
This role requires strong organisational abilities. Prepare examples of how you've successfully managed multiple tasks or projects in the past. Discuss your methods for staying organised and ensuring attention to detail.
✨Prepare for Emotional Conversations
Given the nature of the role, you may encounter distressed patients and families. Think about how you would approach sensitive conversations and provide support. Show that you can handle emotional situations with empathy and professionalism.
