Job summary
The role is responsible for delegating tasks to staff to ensure operational targets are met, monitoring and updating progress, and providing support to the Operations Coordinator, Deputy and Practice Manager. This includes tracking performance against objectives, communicating expectations clearly to the team, following up on outstanding actions and escalating any issues where necessary. The role also supports day-to-day operational activities to ensure smooth and efficient service delivery.
Complete all required mandatory training within designated timeframes and maintain up-to-date certifications as required for the role.
Main duties of the job
The role is responsible for delegating tasks to staff to ensure operational targets are met, monitoring and updating progress, and providing support to the Operations Coordinator, Deputy and Practice Manager. This includes tracking performance against objectives, communicating expectations clearly to the team, following up on outstanding actions and escalating any issues where necessary. The role also supports day-to-day operational activities to ensure smooth and efficient service delivery.
Complete all required mandatory training within designated timeframes and maintain up-to-date certifications as required for the role.
About us
Queensbridge Group Practice is a well-established NHS GP surgery in Hackney with approximately 10,500 registered patients. We are a friendly, supportive, training practice that has a record of good performance against local and national requirements, as well as a committed multi-professional team.
Job description
Job responsibilities
The role is responsible for delegating tasks to staff to ensure operational targets are met, monitoring and updating progress, and providing support to the Operations Coordinator, Deputy and Practice Manager. This includes tracking performance against objectives, communicating expectations clearly to the team, following up on outstanding actions and escalating any issues where necessary. The role also supports day-to-day operational activities to ensure smooth and efficient service delivery.
Person Specification
Knowledge and Skills EMIS Web
Essential
- Minimum 2 years experience working in a GP practice, EMIS Web trained.
Qualifications
Essential
- GCSE grade A to C in English and Maths
Desirable
- Experience of working in a GP practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Queensbridge Group Practice
Address
Queensbridge Group Practice
24 Holly Street
London
E8 3XP
United Kingdom
Employer's website
Supervisor employer: Queensbridge Group Practice
Queensbridge Group Practice is an excellent employer, offering a supportive and collaborative work environment in the heart of Hackney. With flexible working patterns and a strong focus on professional development, our team members are encouraged to grow their skills while delivering high-quality patient care. Join us to be part of a dedicated multi-professional team that values your contributions and fosters a culture of mentorship and continuous learning.
Contact Details:
Queensbridge Group Practice Recruitment Team
