At a Glance
- Tasks: Lead a friendly team and ensure exceptional customer service in a vibrant pub environment.
- Company: A community-focused pub in Primrose Hill, offering a warm and welcoming atmosphere.
- Benefits: Free meals, 28 days holiday, discounts, and career development opportunities.
- Other info: Dynamic work environment with excellent internal promotion prospects.
- Why this job: Join a supportive team and grow your career in hospitality with real impact.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 26550 - 32450 £ per year.
Located in the heart of Primrose Hill, we are the hub of the community offering a home from home to regulars and tourists alike. With Chalk Farm tube station just a short 7 minute walk, and the buzz of Camden town barely a stone's throw away, we very much are the village within the centre of the city. Our small and friendly team pride themselves on offering a genuinely warm service and we are always delighted to add to our North London family. The Queen's is the perfect balance of a cosy traditional pub, and beautiful light and bright dining room, not to mention the best seats in the house on a hot summer's day - our secret outdoor terrace space and we look forward to welcoming friendly and enthusiastic people to our team!
What We Offer Our Deputy Managers:
- Development towards General Manager - the majority of our GM appointments are internal
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Deputy Manager:
We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food focused pub. As the successful Deputy Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Assistant General Manager employer: Queen's
At The Queen's, located in the vibrant Primrose Hill, we pride ourselves on being a community hub that offers a warm and welcoming atmosphere for both locals and visitors. Our commitment to employee development is evident through our internal promotion track to General Manager, alongside access to training courses and a supportive work culture that values enthusiasm and ambition. With benefits like free meals, generous holiday allowances, and discounts across Young's Pubs, we provide a rewarding environment where you can thrive and make a meaningful impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Queen's. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Queen's
Don't be shy about reaching out to Queen's directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Queen's and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Queen's
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
