At a Glance
- Tasks: Support daily operations of student accommodation through cleaning, maintenance, and customer service.
- Company: Queen's University, dedicated to exceptional student experiences and high-quality services.
- Benefits: Competitive salary, up to 8.4 weeks holiday, pension schemes, and wellbeing support.
- Other info: Promotes equality and diversity with supportive staff networks.
- Why this job: Join a flexible team and make a positive impact on student living environments.
- Qualifications: Experience in cleaning or facilities, good health and safety knowledge, and a valid UK driving licence.
The predicted salary is between 20000 - 25000 £ per year.
Queen's Accommodation is part of the Student and Campus Life Directorate, committed to delivering an exceptional student experience and high-quality accommodation services. As a Facilities Assistant, you will work as part of a flexible team supporting the day-to-day operation of our accommodation portfolio of approximately 4,000 bedrooms.
The role involves general cleaning, basic maintenance, waste management, room preparation, and the upkeep of indoor and outdoor areas to ensure accommodation is safe, clean, and welcoming for students, staff, and guests. This is a hands-on role requiring a proactive approach, attention to detail, and a commitment to delivering excellent customer service and maintaining high standards across our accommodation sites.
We are seeking a reliable and motivated individual to support the day-to-day operation of student and staff accommodation. The role involves:
- Carrying out cleaning and basic maintenance duties
- Supporting waste management services
- Completing health and safety checks
- Moving furniture and equipment
- Driving University vehicles
- Maintaining high standards across accommodation sites
The successful candidate will have experience in a cleaning, facilities, maintenance or similar role, a good understanding of health and safety practices, and the ability to deliver excellent customer service. They should be able to work independently and as part of a team, maintain accurate records, and demonstrate a flexible and proactive approach to work. A full current driving licence valid for use in the UK is essential.
What we offer: Beyond a competitive salary, the University offers an attractive benefits package including a holiday entitlement of up to 8.4 weeks a year, pension schemes and development opportunities. We support staff wellbeing with flexible working options, work-life balance initiatives and support for physical and mental health.
Queen's University is committed to promoting equality of opportunity to all. We subscribe to Equality Charter Marks such as the Diversity Charter Mark NI and Athena Swan and have established staff networks such as iRise (Black, Asian, Minority Ethnic and International Staff Network) and PRISM (LGBTQ+) which help us progress equality.
If you are an international applicant and don't already hold a visa that permits you to take up the role you are applying for, please use the information provided on our website to self-assess whether the University is likely to be able to support a visa application.
Facilities Assistant in Lisburn employer: Queens University
Queen's Accommodation is an excellent employer, offering a supportive and inclusive work culture that prioritises staff wellbeing and professional development. With flexible working options, generous holiday entitlement, and a commitment to equality and diversity, employees can thrive in a dynamic environment while contributing to the exceptional student experience at Queen's University. The role of Facilities Assistant not only provides meaningful work in maintaining high standards of accommodation but also offers opportunities for personal growth within a prestigious institution.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Assistant in Lisburn
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Queen's Accommodation. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to facilities management and customer service. Prepare your responses, focusing on your past experiences and how they relate to the role of Facilities Assistant. We want you to shine!
✨Tip Number 3
Show off your skills! During the interview, be ready to discuss your hands-on experience with cleaning, maintenance, and health and safety practices. Use specific examples to demonstrate how you've tackled challenges in previous roles.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Facilities Assistant in Lisburn
Some tips for your application 🫡
Show Us Your Experience:When you're filling out your application, make sure to highlight any previous experience in cleaning, facilities, or maintenance roles. We want to see how your background aligns with the hands-on nature of the Facilities Assistant position.
Be Proactive and Detail-Oriented:In your written application, emphasise your proactive approach and attention to detail. These qualities are key for maintaining high standards across our accommodation sites, so let us know how you've demonstrated these traits in past roles.
Customer Service is Key:Don’t forget to mention your commitment to excellent customer service! We’re looking for someone who can create a welcoming environment for students, staff, and guests, so share any relevant experiences that showcase your skills in this area.
Apply Through Our Website:Finally, make sure you apply through our website! It’s the best way for us to receive your application and ensures you have all the information you need about the role and our commitment to equality and diversity.
How to prepare for a job interview at Queens University
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Facilities Assistant. Familiarise yourself with tasks like cleaning, basic maintenance, and waste management. This will help you confidently discuss how your experience aligns with what they’re looking for.
✨Show Off Your Customer Service Skills
Since this role involves delivering excellent customer service, think of examples from your past experiences where you went above and beyond for customers or clients. Be ready to share these stories during the interview to demonstrate your commitment to high standards.
✨Highlight Your Health and Safety Knowledge
Understanding health and safety practices is crucial for this position. Brush up on relevant regulations and be prepared to discuss how you’ve applied them in previous roles. This shows that you take safety seriously and are proactive about maintaining a safe environment.
✨Be Ready to Discuss Flexibility and Teamwork
This job requires a flexible approach and the ability to work well in a team. Think of instances where you adapted to changing situations or collaborated effectively with others. Sharing these experiences will show that you’re a reliable team player who can handle the demands of the role.
