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- Tasks: Ensure pool safety, maintain hygiene, and provide excellent customer service.
- Company: Join Queen's University Belfast, a leader in student and campus experience.
- Benefits: Enjoy up to 8.4 weeks holiday, pension schemes, and wellbeing support.
- Why this job: Be part of a team promoting health and wellbeing in a vibrant community.
- Qualifications: Must have secondary school education and valid RLSS NPLQ lifeguard certification.
- Other info: Flexible full-time and part-time roles available; diversity and inclusion are priorities.
The predicted salary is between 24000 - 36000 £ per year.
The School of Student and Campus Experience at Queen's University Belfast is currently seeking to appoint an exceptional candidate to the post of Lifeguard in Queen's Sport. The role involves carrying out lifeguard duties to ensure the safety of users of the pool while maintaining high levels of hygiene and completing daily pool water tests. You will be required to work as part of a flexible operational team across Queen's Sport facilities and provide a courteous, efficient, and effective service to students and users. Excellent customer service will be at the heart of everything you do, and you will assist with cleaning, maintenance of equipment, and upkeep of indoor and outdoor sports facilities. Both full-time (37 hours per week) and part-time (20 hours per week) posts are available.
Queen's Sport is seeking exceptional candidates for the posts of Lifeguards. These posts are an exciting opportunity to join the wider Operational Team at Queen's Sport in delivering a world-class service to our students, members, and the wider community with a focus on improving the health and wellbeing of all users. The roles will have a central focus on delivering high quality and safe sporting environments for all our users across all facilities while emphasising excellent customer care.
The successful candidate will have:
- Secondary School education (e.g. GCSE level or NVQ equivalent).
- Current valid RLSS NPLQ.
- Experience working as a Pool Lifeguard with emphasis on customer care.
To be successful at the shortlisting stage, please ensure you clearly evidence in your application how you meet the essential and, where applicable, desirable criteria listed in the Candidate Information on our website.
Beyond a competitive salary, the University offers an attractive benefits package including a holiday entitlement of up to 8.4 weeks a year, pension schemes, and development opportunities. We support staff wellbeing with work-life balance initiatives and support for physical and mental health. Queen's University is committed to promoting equality of opportunity to all. We subscribe to Equality Charter Marks such as the Diversity Charter Mark NI and Athena Swan and have established staff networks such as iRise (Black, Asian, Minority Ethnic and International Staff Network) and PRISM (LGBTQ+) which help us progress equality. For further information on our commitment to Equality, Diversity and Inclusion, please visit our website.
Our current staff profile in Queen's Sport shows an under-representation of Protestants, and we particularly welcome applications to this role from the Protestant community.
Lifeguards (Full-time and Part-time) employer: Queens University
Contact Detail:
Queens University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifeguards (Full-time and Part-time)
✨Tip Number 1
Familiarise yourself with the specific duties of a Lifeguard at Queen's Sport. Understanding the importance of hygiene, pool water tests, and customer service will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Highlight your experience in customer care when networking or speaking with current employees. Building connections within the organisation can provide insights and potentially give you an edge over other candidates.
✨Tip Number 3
Consider volunteering or gaining additional experience in similar environments to enhance your skills. This not only boosts your CV but also shows your commitment to providing a safe and enjoyable experience for users.
✨Tip Number 4
Prepare to discuss how you would handle various scenarios that may arise as a Lifeguard. Being able to articulate your problem-solving skills and quick thinking will impress interviewers and show you're ready for the role.
We think you need these skills to ace Lifeguards (Full-time and Part-time)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Lifeguard position. Make sure you know what skills and experiences are essential, such as having a valid RLSS NPLQ and customer care experience.
Tailor Your CV: Customise your CV to highlight relevant experiences that align with the job requirements. Emphasise your lifeguarding experience, customer service skills, and any relevant qualifications or training.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and how you meet the essential criteria. Use specific examples from your past experiences to demonstrate your suitability for the position.
Evidence Your Skills: In your application, clearly evidence how you meet both the essential and desirable criteria listed in the Candidate Information. Use bullet points or short paragraphs to make it easy for the hiring team to see your qualifications.
How to prepare for a job interview at Queens University
✨Showcase Your Lifeguard Skills
Make sure to highlight your current valid RLSS NPLQ certification and any relevant lifeguard experience. Be prepared to discuss specific situations where you ensured safety and maintained hygiene standards in a pool environment.
✨Emphasise Customer Service
Since excellent customer service is crucial for this role, think of examples where you've provided outstanding service in previous jobs. Be ready to explain how you would handle difficult situations with users while maintaining a courteous and professional attitude.
✨Demonstrate Teamwork
As the role requires working as part of a flexible operational team, prepare to discuss your experiences working collaboratively with others. Share examples of how you contributed to a team’s success and how you adapt to different roles within a team setting.
✨Prepare for Practical Questions
Expect questions that may require you to demonstrate your knowledge of pool maintenance and safety protocols. Brush up on daily pool water tests and hygiene practices, and be ready to explain how you would ensure a safe and clean environment for all users.
