At a Glance
- Tasks: Lead a team to provide top-notch IT support and enhance user satisfaction.
- Company: Queen's University Belfast, a prestigious institution with a focus on innovation.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Join a vibrant community with opportunities for growth and collaboration.
- Why this job: Make a real difference in IT support while leading a dynamic team.
- Qualifications: Experience in IT support and strong leadership skills.
The predicted salary is between 35000 - 45000 £ per year.
Queen's University Belfast is seeking a proactive IT Service Desk Team Leader to oversee daily operations of the IT Service Desk.
You will lead a team of IT staff, ensure high-quality support, and maintain service levels across the university.
Responsibilities include guiding staff, planning workloads, recording incidents in the ITSM system, and collaborating with IT peers to improve service delivery and user satisfaction.
#J-18808-Ljbffr
IT Service Desk Lead - Customer-Focused IT Support employer: Queens University
As a Principal Engineer at Momentum One Zero, you will be part of a dynamic and innovative team dedicated to pushing the boundaries of ML/AI engineering in exciting fields like digital health and agri-food. Our collaborative work culture fosters creativity and professional growth, offering ample opportunities for skill development and career advancement in a supportive environment. Located in a vibrant area, we provide a unique chance to engage with industry partners while contributing to impactful projects that make a real difference.
